All the benefits and perks you need for you and your family:
+ Benefits from Day One
+ Paid Days Off from Day One
+ Career Development
+ Whole Person Wellbeing Resources
+ Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full-Time
Shift : Mon-Fri 8am-4:30pm
Location: 1480 W ORANGE BLOSSOM TRL, Apopka, 32712
The community you'll be caring for: AdventHealth Ambulatory service
When you join our team of 13 Outpatient Clinics across Central Florida, you will be part of a winning team of experts dedicated to whole-person care to help our patients heal, strengthen and renew.
As a Front Desk Receptionist in an outpatient setting you will provide professional direct and indirect services to specific age groups in the outpatient imaging settings. Utilizes process improvement in achieving the goals of the Imaging Department. Accept the responsibility to practice autonomously and collaboratively in all practice environments to provide best practice to the patient/client. Autonomous practice is characterized by independent, self-determined, professional judgment and action.
The role you'll contribute:
Responsible for facilitating the flow of information and services to anyone in or calling the hospital in a courteous, professional, and customer service-oriented manner. This position ensures accurate and expeditious communication. In addition, this position actively participates in delivering outstanding customer service. This role provides administrative support to the hospital reception.
The value you'll bring to the team:
+ Provides a consistently high level of service and satisfaction to patients and guests.
+ Answers phone calls using excellent telephone etiquette and responds to requests courteously, professionally, and efficiently.
+ Promotes a caring work environment by being courteous, thoughtful, and supportive of co-workers in a strong teamwork environment.
+ Uses computer skills to assist guests, patients, and the healthcare team with appropriate information.
+ Maintains up-to-date and thorough knowledge of the hospital(s) and ancillary locations, including associated phone numbers.
Qualifications
The expertise and experiences you'll need to succeed:
+ Ability to understand guests needs and respond to them in a proactive, courteous, professional, and efficient manner, as perceived by the customer [Required]
+ Excellent telephone etiquette and ability to read, write, and speak appropriately in English using good diction, and respond to guests needs [Required]
+ Basic computer, typing, and fax machine knowledge [Required]
+ Ability to recognize, pronounce and find names and telephone/room numbers of patients, personnel, and physicians [Required]
+ Able to multitask and perform various job responsibilities simultaneously in a highly interactive environment, and provide a positive patient experience for patients, their families, and the community [Required]
+ High School Grad or Equiv [Required]
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Administrative
Organization: AdventHealth Imaging Centers
Schedule: Full-time
Shift: 1 - Day
Req ID: 25041396
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.