Front Desk Receptionist - Bilingual in Spanish

Rezolut

Pomona, CA

JOB DETAILS
SKILLS
Administrative Skills, Call Volume, Communication Skills, Customer Support/Service, Detail Oriented, Establish Priorities, Healthcare, Healthcare Customer Service, Insurance, Medical Diagnosis, Medical Imaging, Medical Office, Medical Office Administration, Medical Records, Multilingual, Outpatient Care, Patient Care, Patient Registration, Physical Demands, Presentation/Verbal Skills, Radiology, Spanish Language, Team Player, Telephone Skills, Writing Skills
LOCATION
Pomona, CA
POSTED
1 day ago
Who is Rezolut?

Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes.

We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services!

Job Summary:

The Front Desk Receptionist is responsible for providing administrative and clerical support to patients.

Our ideal teammate:
  • Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.
  • Will work under general guidance with some expectation of autonomy.
  • Has excellent verbal and written communication skills and strong attention to detail.
  • Has the ability to prioritize tasks and to delegate them when appropriate.
  • Acts with integrity, professionalism, and confidentiality.
  • Can work in a fast-paced, patient focused environment with heavy call volume.
  • Is committed to quality patient care and exceptional customer service.
Essential Functions of a Front Desk Receptionist:
  • Greets and register patients in a fast-paced radiology facility.
  • Answers, screens, and directs phone calls to staff in a courteous manner, taking messages as needed.
  • Schedule appointments and make referrals.
  • Submits patient demographics and insurance information into the patients' medical record.
  • Works as a team to assist clinical and clerical staff and referring physician offices as needed.
  • Deliver exceptional customer service.
  • Performs other related duties as assigned.
Education and Experience:
  • High School degree or equivalent
  • Minimum of 1 year of prior medical receptionist experience
Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer.
What We Offer:
  • PTO for full-time employees
  • 6 Observed Holidays
  • Medical, Dental, Vision, Life and other voluntary insurances
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Rezolut Academy, a career pathways program to help further your career

About the Company

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Rezolut