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Skills
Call Volumeunmatched
Clinical Medicineunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Demographicsunmatched
Detail Orientedunmatched
Epic Systemsunmatched
Insuranceunmatched
Medical Record Systemunmatched
Patient Follow-upunmatched
Prescription Drugsunmatched
Requirements Validation/Verificationunmatched
Retirement Planningunmatched
Telephone Skillsunmatched
Description
Front Desk Receptionist needed for busy ENT clinic in Yukon
Responsibilities
Greet patients
Schedule new patients, follow-up, post op and urgent clinic appointments accurately Manage high inbound call volume wile maintaining exceptional customer service
Maintain accurate demographic and insurance date in EPIC
Benefit and Coverage verifications and authorization requirements
Track pending authorizations and follow-up proactively to prevent delays or cancellations
Other duties as assigned
Requirements
Front desk clinical experience preferred
Strong communication skills
Must possess a strong work ethic and high level of dependability
Possess the ability to work in a fast-paced environment efficiently and accurately
A high degree of attention to detail is required
Knowledge/Experience with EPIC or equivalent EHR preferred
What We Offer
As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:
Medical, dental, vision, and prescription coverage
Life and AD&D coverage
Availability of short- and long-term disability
Flexible financial benefits including FSAs, HSAs, and Daycare FSA.