Front Desk Receptionist

Department: Admitting/Radiology 

Shifts Available: Days:  Monday through Friday 

Employment Type: Full Time 

Hours: 8-hour 8:00AM - 5:00PM

Location: 301 Bay Street, Gadsden, AL 

We are seeking a Front Desk Receptionist, sometimes referred to as a Patient Account Registrar. The Patient Account Registrar collects and verifies patient demographic and insurance information while ensuring eligibility, benefits, and authorizations are accurately obtained. The Patient Account Registrar collaborates closely with the Admitting team and communicates effectively with patients across all age groups. This is an onsite position.

Essential Duties and Responsibilities (includes, but not limited to): 

• Interview patients or authorized representatives to gather accurate demographic and insurance information 

• Verify insurance eligibility, benefits, and required authorizations 

• Enter and retrieve patient data using computerized systems 

• Communicate clearly with patients using age-appropriate techniques across all life stages 

• Support Admitting department operations, including reception, PBX functions, and special assignments 

Before we go any further, we do have some deal-breakers. You must have:  

• Effective written and verbal communication skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer Services experience required.
• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires).

Additional Qualifications That Are a Plus: 

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/  

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