Front Desk Receptionist

Overview

Department: Admitting

Shifts Available: Days

Employment Type: Full Time

Hours: 8-hour 7:00AM - 4:30PM or 7:30AM - 5:00PM

Location: Riverview Regional Medical Center - Gadsden, AL

We are seeking a Front Desk Receptionist, sometimes referred to as a Patient Account Registrar. The Patient Account Registrar collects and verifies patient demographic and insurance information while ensuring eligibility, benefits, and authorizations are accurately obtained. The Patient Account Registrar collaborates closely with the Admitting team and communicates effectively with patients across all age groups.

Responsibilities

Essential Duties and Responsibilities (includes, but not limited to):

• Interview patients or authorized representatives to gather accurate demographic and insurance information
• Verify insurance eligibility, benefits, and required authorizations
• Enter and retrieve patient data using computerized systems
• Communicate clearly with patients using age-appropriate techniques across all life stages
• Support Admitting department operations, including reception, PBX functions, and special assignments

Qualifications

Before we go any further, we do have some deal-breakers. You must have:

• Effective written and verbal communication skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer Services experience required.
• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires).

Additional Qualifications That Are a Plus:

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf