Job Type
Full-time
Description
About Us:
Founded in 1965, Messerli Kramer is a respected law firm with offices in Minneapolis, St. Paul, St. Michael and Plymouth, Minnesota. We pride ourselves on our client-focused approach, delivering practical legalsolutions with exceptional service. Our professionals are dedicated to helping clients navigate complex legal challenges in both business and personal matters.
We are currently seeking a Front Desk Receptionist/Hospitality Coordinator to join our dowtown Minneapolis office.This role is an excellent opportunity for a motivated and detail-oriented individual looking to contribute to a dynamic professional legal environment.
Position Overview: As the first point of contact for clients and visitors, the Front Desk Receptionist/Hospitality Coordinator represents the face of Messerli Kramer's downtown Minneapolis office. This role is responsible for creating a professional, welcoming to our clients and guests, stay organized while providing high-quality administrative and hospitality support to ensure smooth day-to-day operations.
Requirements
Key Responsibilities:
• Switchboard: support the front desk and answer multi-line switchboard; screen and route calls and provide information professionally and efficiently.
• Guest services: greet and assist clients, guests, and staff with professionalism and courtesy.
• Deliveries: track and manage all incoming deliveries and maintain the package log. Notify parties of any deliveries.
• Mail: Sort and open daily mail for staff.
• Messenger Services: coordinate messenger services for the firm.
• Office supplies: monitor office and coffee/beverage inventory levels and process orders as needed.
• Parking validations: manage parking validation log and ensure timely entries.
• Daily Communications: email a daily communication regarding support staff schedules. Maintain awareness of staff whereabouts and movement throughout the office.
• Greeting and directing clients: Oversee visitor access and uphold office security protocols.
• Scheduling: Assist with scheduling, coordinating conference rooms, catering needs, event logistics and set up and any décor as requested for events and meetings.
• Catering and hospitality needs: Manage coordinating food and beverage needs or event services for special events and meetings. Including ordering, delivery and food and beverage set up/cleanup.
• Manage and schedule any meetings utilizing our online resource scheduler calendar system.
• Housekeeping: Maintain and ensure daily cleanliness of reception area, conference rooms, coffee/beverage stations, and guest spaces; load/unload dishwasher as needed.
• Maintenance requests: Submit and follow up on building maintenance requests.
• Administrative assistance: provide backup support to the mailroom and Legal support staff with tasks such as scanning, transcription, copying, conflict checks, attorney time entry and document management.
• Support for other departments: provide support to departments with misc. administrative projects and initiatives as assigned.
Qualifications:
• High school diploma or equivalent required.
• Minimum of 2 years of administrative or receptionist experience, ideally in a legal or professional services setting.
• Proficient in Microsoft Outlook; familiarity with scheduling tools a plus.
• Familiar with RingCentral phone system
• Outstanding interpersonal and client service skills.
• Excellent verbal and written communication skills.
• Friendly, professional, and approachable demeanor.
• Highly reliable, organized, and detail-oriented.
• Ability to be a team player, help where needed and multitask
• Professional demeanor and remain calm under pressure.
• Strong problem-solving skills and a proactive mindset.
Physical Requirements:
Frequent sitting.Occasional lifting (up to 20 lbs.). Occasional bending and stooping.
Salary Requirements: $20-24/hour based on level of experience. Discretionary annual bonus based on performance.
What We Offer: