Front Desk Receptionist

United Surgical Partners International Inc

Houston, TX

JOB DETAILS
SKILLS
Administrative Skills, Ambulatory Care, Calendar Management, Co-Payments, Communication Skills, Compensation and Benefits, Customer Support/Service, Data Entry, Detail Oriented, Electronic Medical Records, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Hospital, Interpersonal Skills, Medical Office Administration, Medical Records, Medical Terminology, Medical Treatment, Microsoft Office, Multitasking, Obstetrics and Gynecology, Ophthalmology, Organizational Skills, Orthopedics, Pain Management, Patient Assessment, Patient Care, Patient Confidentiality, Plastic and Reconstructive Surgery, Podiatry, Regulations, Surgical Procedures, Team Player, Telephone Skills, Urology
LOCATION
Houston, TX
POSTED
2 days ago

TOPS Surgical Specialty Hospital is a physician-owned inpatient and outpatient surgical facility committed to delivering exceptional care in a patient-focused environment. With 15 inpatient beds and a 24/7 Emergency Room, we offer a range of surgical services, including orthopedics, ENT, general surgery, GI, gynecology, ophthalmology, pain management, plastic surgery, podiatry, and urology. Our mission is to treat every patient and their family as if they were our own-each patient, each family, each and every time.

Position Overview

We are seeking a reliable and welcoming Front Desk Receptionist to join our team. This individual will be the first point of contact for patients and visitors and play a key role in supporting daily front office operations. The ideal candidate is professional, courteous, detail-oriented, and thrives in a fast-paced healthcare environment.

Responsibilities Include

  • Warmly greet and assist patients, visitors, and staff in person and over the phone
  • Answer multi-line phone systems and route calls or take messages appropriately
  • Check in patients, verify insurance, and collect necessary identification and paperwork
  • Accurately enter patient information into the electronic medical record (EMR) system
  • Collect co-pays and other payments, provide receipts, and reconcile end-of-day reports
  • Schedule appointments and coordinate follow-up visits
  • Maintain a tidy, welcoming reception and lobby area
  • Ensure patient confidentiality and comply with HIPAA regulations
  • Communicate effectively with clinical and administrative staff to support workflow

What We Offer

  • Competitive compensation and benefits package
  • Opportunities for professional development and growth
  • A supportive, collaborative workplace
  • The chance to make a positive impact on patients and their families every day

Who We Are

TOPS Surgical Specialty Hospital is proudly partnered with USPI, a leader in ambulatory surgical care. We are committed to clinical excellence and building strong relationships with our patients, physicians, and staff. At USPI, we believe a diverse, inclusive culture fosters innovation and better outcomes for everyone we serve.

Required Skills:

  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Proficient in Microsoft Office and EMR systems
  • Accurate data entry and attention to detail
  • Ability to remain calm and professional in high-pressure situations
  • Customer service-oriented mindset

Required Experience:

  • Prior front desk or receptionist experience in a healthcare setting preferred
  • Familiarity with patient check-in procedures and medical terminology a plus
  • Experience working with insurance verification and patient scheduling systems
  • Knowledge of HIPAA and patient privacy standards

About the Company

U

United Surgical Partners International Inc

Strength in Numbers
United Surgical Partners International (USPI) and Tenet have combined forces to create the nation’s largest ambulatory surgery provider. Our combined network of exceptional surgical and imaging facilities includes approximately 20 imaging centers, and over 265 short-stay surgical facilities. Together, our partnerships include 50 health systems and more than 4,000 physicians.

Nationwide Experience
Our partners deliver high quality ambulatory solutions in safe, efficient and caring USPI facilities in communities of every size across 29 states. Our physician partners are focused on providing quality patient care, in part because they are invested in their USPI facility. We provide the infrastructure and support they need to perform their best. This is one of the advantages of partnering with USPI.

Quality Patient Services
We share a vision with our physician and health system partners. Our goal is to provide the quality of healthcare services we would insist upon for our own families. Since our founding in 1998, this goal has helped us grow exponentially. Today, our strategic joint venture with Tenet establishes USPI as one of the nation's leading providers of ambulatory solutions.

Operating Excellence
Our size and experience in developing and operating ambulatory facilities and strategic vision allow our facilities to achieve both high patient satisfaction and solid financial results. Moreover, because we engage physicians in the governance and growth of the facility, we also achieve excellent clinical outcomes.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1998
WEBSITE
http://www.uspi.com/