The Front Desk Receptionist at Kirar Superior Healthcare serves as the first point of contact for patients, visitors, and staff. This role is essential in creating a positive patient experience through professional front desk operations, clear communication, and courteous service. The front desk receptionist has strong organizational skills, excellent interpersonal abilities, and natural professionalism, ensuring efficient clinic operations while upholding patient confidentiality and care standards.
Key Responsibilities
Front Desk Operations
Manage daily front desk activities including patient check-in, check-out, and appointment scheduling
Maintain accurate and up-to-date patient records in electronic or manual systems
Verify patient information, insurance details, and required documentation
Handle payments, billing inquiries, and receipts as required
Ensure the reception area remains clean, organized, and welcoming
Patient Experience
Greet patients and visitors with warmth, respect, and professionalism
Address patient questions, concerns, and requests promptly and empathetically
Support a calm and reassuring environment for patients and families
Uphold patient confidentiality and privacy in accordance with healthcare regulations
Communication Skills
Answer and route incoming phone calls in a clear, courteous, and timely manner
Communicate effectively with clinical staff, management, and external partners
Provide clear instructions and information to patients regarding appointments, procedures, and policies
Demonstrate active listening and problem-solving skills when addressing patient needs
Required Competencies, Behaviors & Knowledge
Core Competencies
Strong organizational and multitasking abilities
Attention to detail and accuracy
Time management and prioritization skills
Computer proficiency (scheduling systems, MS Office, EMR preferred)
Strong phone skills and 5 star communication skills
Able to convert phone calls, text messages and emails to patient appointments
Professional Behaviors
Natural politeness, professionalism, and a patient-focused attitude
Calm, respectful, and composed demeanor under pressure
Reliability, punctuality, and accountability
Ethical conduct and respect for confidentiality
Excellent verbal and written communication skills
Knowledge Requirements
Mastery with appointment scheduling and patient flow management
Knowledge of medical terminology and insurance processes
Awareness of patient privacy standards and healthcare compliance
Our Office Mission and Vision Mission statement for Kirar Superior Healthcare
“We at Kirar Superior Healthcare transform the health of our community by helping people move freely, heal naturally, and live fully for 100 years through chiropractic care.”
Our Vision statement for 2026
For our Office
“To create and support 8 successful chiropractic doctors helping over 1000 patients a week.”
For our Team
“We envision growing opportunities for a strong team united by purpose, compassion and a shared commitment to help every person we serve thrive without limits - together every day.”
If this position excites you and sound perfect for you, we want to meet you! Please text "Rockstar" to 843-572-2224 to expedite the hiring process and put you top of our list!
Numbers & Facts
Location
Ladson, SC
Job Type
Full-time
Skills
Billingunmatched
Chiropracticunmatched
Communication Skillsunmatched
Community Healthunmatched
Computer Skillsunmatched
Detail Orientedunmatched
Documentationunmatched
Electronic Medical Recordsunmatched
Establish Prioritiesunmatched
Health Insuranceunmatched
Healthcareunmatched
Interpersonal Skillsunmatched
Medical Recordsunmatched
Medical Terminologyunmatched
Microsoft Officeunmatched
Multitaskingunmatched
Operational Communicationsunmatched
Operations Managementunmatched
Organizational Skillsunmatched
Patient Assessmentunmatched
Patient Confidentialityunmatched
People Managementunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Regulationsunmatched
Regulatory Complianceunmatched
Short Messaging Service (SMS)unmatched
Standards of Careunmatched
Telephone Skillsunmatched
Time Managementunmatched
Writing Skillsunmatched
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