Administrative Skills, Billing, Calendar Management, Communication Skills, Computer Skills, Computer Systems, Customer Experience, Customer Relations, Customer Support/Service, Medical Billing, Medical Records, Medical Terminology, Medical Treatment, Multitasking, Operational Support, Organizational Skills, Patient Education, Patient Follow-up, Plan Meetings, Record Keeping, Safety/Work Safety, Telephone Skills, Time Management, Typing, Weight Management
The Front Desk Receptionist is one of our most vital roles—you’re the first and last impression our clients experience, setting the tone for an exceptional visit from start to finish.
Work Schedule:
This is a fulltime, on-site position with the following working hours:
Monday-Thursday: 8:30AM-5PM
Friday: 8:30AM-1:30PM
We believe in maintaining a healthy work-life balance while ensuring business needs are met.
Responsibilities:
- Welcome patients, provide exceptional customer service, and create a warm, polished, and welcoming experience from check-in through check-out.
- Educate patients on and promote the practice’s services, memberships, weight-loss programs, skincare products, laser treatments, and other offerings.
- Schedule and coordinate appointments, manage patient flow, and ensure patients are kept on schedule throughout their visit.
- Process payments, assist with billing paperwork, maintain accurate patient records, and handle confidential information with care.
- Support daily office operations by maintaining the reception area, monitoring inventory, preparing patients for treatments as needed, and assisting the clinical team.
- Answer phones and emails, complete patient follow-up communications, participate in staff meetings, and assist with office events and initiatives..
Qualifications:
- Minimum 2 years of customer facing experience.
- Excellent communication, organizational, and multitasking abilities.
- Proficiency in computer systems and typing skills.
- Knowledge of medical terminology, cosmetic procedures, and skincare products is a plus.
Benefits:
- Competitive Compensation Package – Offering a salary that recognizes your skills and experience.
- Health, Dental & Vision Benefits – Comprehensive coverage to prioritize your well-being.
- 401(k) Matching – Plan for the future with our generous 401(k) matching program.
- Aesthetic Industry Perks – Enjoy free and discounted services and products.