The primary responsibilities of this role include scheduling client appointments, warmly greeting clients upon arrival, and maintaining a thorough knowledge of the services offered.
The ideal candidate will demonstrate exceptional patient care, possess excellent communication skills, and be well-spoken and articulate. They should be flexible with scheduling, have strong analytical and decision-making abilities, and exude a friendly, outgoing demeanor. Additionally, they must be able to multitask effectively, work well in a team, and be comfortable with basic computer and software applications.
Work Schedule:
This is a full time position requiring 40hrs/wk. The role is onsite where the hours are Monday-Thursday 8AM-5PM and Friday 8AM-3PM. We believe in maintaining a healthy work-life balance while ensuring business needs are met.
Responsibilities:
· Greet and check-in patients, ensuring a warm and professional welcome.
· Collect patient information and enter it into the system.
· Escort patients to exam rooms, ensuring they are comfortable.
· Maintain cleanliness and organization of exam rooms between appointments.
· Process patient check-outs and collect required fees.
· Answer phone calls, retrieve voicemail messages, schedule appointments, and direct calls to the appropriate staff.
· Prepare patient charts and handle all administrative tasks efficiently.
· Ensure the waiting area remains comfortable and tidy.
Qualifications:
· Knowledge of medical terminology, cosmetic procedures, and skincare products is a plus.
· Minimum of 3 years of experience in a medical office or medical spa setting.
· Experience managing phone systems and scheduling in a medical office environment.
· Excellent communication, organizational, and multitasking abilities.
· Proficiency in computer systems and typing skills.
Benefits:
· Competitive Compensation Package – Offering a salary that recognizes your skills and experience.
· Health & Dental Benefits – Comprehensive coverage to prioritize your well-being.
· 401(k) Matching – Plan for the future with our generous 401(k) matching program.
· Aesthetic Industry Perks – Enjoy free and discounted services and products.