Communication Skills, Credit Cards, Customer Support/Service, Fast Food, Organizational Skills, QoS (Quality of Service)
Job Responsibilities:- Provide the highest quality of service to the customer at all times.
- Promptly and effectively deal with guest complaints and requests.
- Check guests in and out efficiently and in a friendly manner.
- Take reservation requests
- Book rooms and handle special requests.
- Monitor room availability.
- Open and close shifts; make cash drops.
- Ensure all credit cards, cash, and change funds are balanced throughout each shift.
Requirements:- Able to work shifts 10pm-6am and 2pm-10pm
- Flexible Schedule
- Customer service attitude.
- Excellent communication and organizational skills.
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Holiday Inn Express, Plattsburgh