Front Desk Receptionist

Foot and Ankle Specialists of the Mid-At

Ocean City, MD

Apply

JOB DETAILS

SALARY

$17–$18 Per Hour

JOB TYPE

Part-time

SKILLS

Accounts Payable, Accounts Receivable, Administrative Skills, Billing, Calendar Management, Co-Payments, Communication Skills, Computer Systems, Current Procedural Terminology (CPT), Customer Support/Service, Data Entry, Detail Oriented, Equipment Maintenance/Repair, Fax Machines, HIPAA (Health Insurance Portability and Accountability Act), Health Insurance, Healthcare Providers, High School Diploma, ICD-10, ICD-9, Interpersonal Skills, Maintenance Services, Medical Office Administration, Medical Records, Medical Terminology, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Orthotics, Patient Follow-up, Patient Registration, Problem Solving Skills, Sales, Team Player, Telephone Skills

LOCATION

Ocean City, MD

POSTED

9 days ago

The Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced medical practice. This role is responsible for a wide range of tasks, including patient service, appointment scheduling, data entry, electronic health record (EHR) management, and patient education.

Front Desk ReceptionistEssential Functions/Responsibilities (other duties may be assigned):

Greet patients upon arrival and address questions and concerns
Answer incoming calls, provide information, transfer calls, and take messages as needed
Schedule appointments and manage multiple provider calendars
Register new patients and update existing patient demographics and financial information
Facilitate patient flow by notifying providers of arrivals, monitoring delays, and communicating updates to patients and staff
Maintain and update patient records through data entry, faxing, and scanning
Collect payments, including deductibles, coinsurance, balances, copays, and sales of OTC items
Review and update accounts receivable/payable changes since prior visits
Maintain an accurate log of orthotics received; contact patients for follow-ups and schedule appointments accordingly
Monitor office supply inventory, place orders, and coordinate equipment maintenance and service
Verify insurance eligibility, referrals, and authorizations in preparation for next-day appointments
Prepare and process daily reports, deposit slips, and upload financial records to shared files
Review billing claims and denials; gather required information from providers or patients to resolve issues
Support additional office tasks and projects as needed

Front Desk ReceptionistRequired Skills and Experience:

High School Diploma or GED equivalent
2+ years of administrative support experience in a medical environment preferred
Knowledge of health insurance processes, including pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9/ ICD-10 coding preferred
Excellent customer service and interpersonal skills
Ability to establish and maintain effective working relationships with patients, coworkers, and the public
Strong communication, multi-tasking, and problem-solving skills
Ability to thrive in a fast-paced and demanding work environment
Strong attention to detail and a commitment to achieving high levels of patient satisfaction
Ability to maintain confidentiality and uphold HIPAA compliance at all times
Sound judgment and discretion in handling sensitive information
Team-oriented mindset, flexibility, and a willingness to learn
Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general computer systems

Front Desk Receptionist Pay Range:

$17 - $18/hr based on experience

Front Desk ReceptionistBenefits Offered:

Health Insurance (Single & Family plans available)
Life Insurance
Disability Insurance
401(k) Plan with Company Match
Employee Discount Program
Paid Time Off (PTO)
Paid Holidays

About the Company

Foot and Ankle Specialists of the Mid-At

Resume Resources

Free Resume Templates Free Resume Builder