Call Centers, Communication Skills, Computer Skills, Customer Support/Service, Detail Oriented, English Language, High School Diploma, Interpersonal Skills, Life Insurance, Multilingual, Multitasking, Organizational Skills, Patient Care, Pediatrics, Presentation/Verbal Skills, Spanish Language, Team Player, Willing to Travel, Writing Skills
Bilingual Patient Care Coordinator – American Pediatric Dental Group
Location: Pembroke Pines, FL
Join our team at American Pediatric Dental Group in Pembroke Pines, FL, where we pride ourselves on delivering excellent customer service in a caring, patient-focused environment.
We are currently seeking a Patient Care Coordinator to manage all front office responsibilities. In this role, you will serve as the first point of contact for patients, parents, and guardians, ensuring a positive, welcoming, and efficient experience from start to finish.
We are looking for an enthusiastic, patient-focused professional with a caring personality. The ideal candidate will have call center experience and be bilingual in Spanish and English.
Hours:8:30 AM – 5:00 PM, Monday through Friday.
Education & Experience:
- High school diploma or equivalent required.
- Experience in a dental, medical, or professional office setting with direct customer service preferred.
Key Skills:
- Strong interpersonal and relationship-building skills.
- Excellent organizational skills and attention to detail.
- Ability to multitask and work efficiently in a fast-paced environment.
- Customer service-driven with a professional and friendly demeanor.
- Strong written and verbal communication skills.
- Proficient with computers and able to learn new systems quickly.
- Flexibility to travel between locations as needed.
What We Offer:
- Paid Time Off and Paid Holidays.
- Medical, Dental, and Vision benefits.
- Health Savings Account and Flexible Spending Account options.
- 401(k) Retirement Plan.
- Short- and Long-Term Disability Insurance.
- Life Insurance.
- Opportunities for community involvement.
If you’re passionate about creating a great patient experience and enjoy working in a team-oriented environment, we’d love to meet you.
Apply today to join our caring and dynamic team!