Front Desk Receptionist

US Foot and Ankle Specialists Careers

  • Silver Spring, Maryland
  • 16 days ago
  • $20–$22 Per Hour
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Skills

  • Accounts Payableunmatched
  • Accounts Receivableunmatched
  • Administrative Skillsunmatched
  • Billingunmatched
  • Calendar Managementunmatched
  • Co-Paymentsunmatched
  • Communication Skillsunmatched
  • Computer Systemsunmatched
  • Current Procedural Terminology (CPT)unmatched
  • Customer Support/Serviceunmatched
  • Data Entryunmatched
  • Depth Perceptionunmatched
  • Detail Orientedunmatched
  • Equipment Maintenance/Repairunmatched
  • Fax Machinesunmatched
  • HIPAA (Health Insurance Portability and Accountability Act)unmatched
  • Health Insuranceunmatched
  • Healthcare Providersunmatched
  • High School Diplomaunmatched
  • ICD-10unmatched
  • ICD-9unmatched
  • Interpersonal Skillsunmatched
  • Lift/Move 25 Poundsunmatched
  • Lift/Move 50 Poundsunmatched
  • Maintenance Servicesunmatched
  • Material Movingunmatched
  • Medical Office Administrationunmatched
  • Medical Recordsunmatched
  • Medical Terminologyunmatched
  • Microsoft Excelunmatched
  • Microsoft Officeunmatched
  • Microsoft Outlookunmatched
  • Microsoft Wordunmatched
  • Multitaskingunmatched
  • Office Equipmentunmatched
  • Orthoticsunmatched
  • Patient Follow-upunmatched
  • Patient Registrationunmatched
  • Physical Demandsunmatched
  • Problem Solving Skillsunmatched
  • Salesunmatched
  • Team Playerunmatched
  • Telephone Skillsunmatched
  • Typingunmatched

Description

The Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced medical practice. This role is responsible for a wide range of tasks, including patient service, appointment scheduling, data entry, electronic health record (EHR) management, and patient education.
Front Desk Receptionist Essential Functions/Responsibilities (other duties may be assigned):
  • Greet patients upon arrival and address questions and concerns
  • Answer incoming calls, provide information, transfer calls, and take messages as needed
  • Schedule appointments and manage multiple provider calendars
  • Register new patients and update existing patient demographics and financial information
  • Facilitate patient flow by notifying providers of arrivals, monitoring delays, and communicating updates to patients and staff
  • Maintain and update patient records through data entry, faxing, and scanning
  • Collect payments, including deductibles, coinsurance, balances, copays, and sales of OTC items
  • Review and update accounts receivable/payable changes since prior visits
  • Maintain an accurate log of orthotics received; contact patients for follow-ups and schedule appointments accordingly
  • Monitor office supply inventory, place orders, and coordinate equipment maintenance and service
  • Verify insurance eligibility, referrals, and authorizations in preparation for next-day appointments
  • Prepare and process daily reports, deposit slips, and upload financial records to shared files
  • Review billing claims and denials; gather required information from providers or patients to resolve issues
  • Support additional office tasks and projects as needed
Front Desk Receptionist Required Skills and Experience:
  • High School Diploma or GED equivalent
  • 2+ years of administrative support experience in a medical environment preferred
  • Knowledge of health insurance processes, including pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9/ ICD-10 coding preferred
  • Excellent customer service and interpersonal skills
  • Ability to establish and maintain effective working relationships with patients, coworkers, and the public
  • Strong communication, multi-tasking, and problem-solving skills
  • Ability to thrive in a fast-paced and demanding work environment
  • Strong attention to detail and a commitment to achieving high levels of patient satisfaction
  • Ability to maintain confidentiality and uphold HIPAA compliance at all times
  • Sound judgment and discretion in handling sensitive information
  • Team-oriented mindset, flexibility, and a willingness to learn
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general computer systems
Front Desk Receptionist Physical Requirements:
The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly:
  • Sit, talk, hear, and use hands to write, type, or operate office equipment
  • Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell
  • Perform repetitive motions, including reaching overhead and typing
  • Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds
  • Maintain peripheral vision, depth perception, and focus adjustments
Front Desk Receptionist Pay Range
  • $20 - $22 per hour based one experience
Front Desk Receptionist Benefits Offered:
  • Health Insurance (Single & Family plans available)
  • Life Insurance
  • Disability Insurance
  • 401(k) Plan with Company Match
  • Employee Discount Program
  • Paid Time Off (PTO)
  • Paid Holidays

Numbers & Facts

LocationSilver Spring, Maryland
Salary$20–$22 Per Hour

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