Administrative Skills, Calendar Management, Communication Skills, Community and Social Services, Computer Skills, Customer Support/Service, Detail Oriented, File Management, Healthcare, Interpersonal Skills, Microsoft Office, Multilingual, Multitasking, Organizational Skills, Outpatient Care, Psychiatry and Mental Health, Records Management, Social Work, Spanish Language, Telephone Skills
Christopher’s Reason a high-volume substance use disorder outpatient program is seeking a dedicated Front Desk Receptionist to join our team. The successful candidate will be a compassionate, organized, and efficient professional who can create a welcoming environment for our clients, often at challenging times in their lives. This role requires the ability to handle multiple tasks with sensitivity and professionalism in a fast-paced setting. The position is full-time, and the salary is negotiable based on experience and qualifications. Please provide certificates and references along with your resume. Only serious inquiries need to be applied.
Responsibilities:
- Welcome and check in clients and visitors, maintaining a warm and respectful environment.
- Answer and manage a multi-line phone system, addressing inquiries and directing calls.
- Schedule appointments and provide reminders, coordinating with clinical staff as needed.
- Assist clients with intake paperwork and initial steps, ensuring confidentiality and accuracy.
- Maintain an organized front desk area, managing files and records efficiently.
- Support the program team by managing administrative tasks and ensuring smooth client flow.
Qualifications:
- Bilingual in Spanish a plus.
- Prior experience in a front desk, receptionist, or administrative role, ideally in healthcare or social services.
- Understanding of substance use disorder and mental health services (preferred but not required).
- Strong organizational skills with the ability to multitask and pay attention to detail.
- Exceptional interpersonal and communication skills.
- Proficient in Microsoft Office Suite and general computer skills.
- Commitment to confidentiality, professionalism, and integrity.