Grand Rapids Surgical Suites has an immediate need for a full time Front Desk/Surgery Scheduler!
Welcome to Grand Rapids Surgical Suites
Grand Rapids Surgical Suites is committed to providing our patients with an exceptional outpatient surgery experience in a comfortable and safe environment. Our physicians and staff promote an environment of excellence, quality, compassion, and dignity. Every member of our team is dedicated to providing a warm and caring atmosphere for you and your loved ones.
Front Desk/Surgery Scheduler at Grand Rapids Surgical Suites
Interface with visitors, patients, family, and physicians on phone and in person. They are responsible for scheduling patients for the surgery center and assists with insurance verification when needed. The ideal candidate must display excellent telephone etiquette as he/she manages calls of utmost importance to providing quality and continuity of individual patient care.
Essential Functions and Responsibilities:
- Operates telephone system including receiving incoming calls, taking messages, identify nature of business and call.
- Performs clerical duties including distribution of mail and messages, monitoring office supplies, and maintaining postage meter.
- Assist with chart preparation.
- Assist with Admissions. Check in pre-op patients. Copy identification and insurance. Communication with Pre-Op nursing staff.
- Collect patient responsibility as determined by the Insurance Verifier.
- Coordinates with anesthesia groups to confirm scheduling for coverage.
- Accurately uses procedure codes to ensure proper billing.
- Verifies information being entered into system is correct, i.e. spelling of name, DOB, gender, insurance information, etc.
- Ensuring all necessary paper work for any patient – “add on'' is received by the appropriate staff.
- Communicates changes to schedule to appropriate staff.
- Ensures all required fields in Advantx are completed.
- Works closely with OR director to avoid equipment or supply conflicts.
- Alerts administration when new doctors or procedures are scheduled.
Qualifications
- High school diploma or equivalent.
- At least 1 year of medical receptionist and surgery scheduling experience.
- Excellent communications skills. Must be able to effectively present information to patients, physicians, and other employees of surgery center.
Benefits
USPI offers the following benefits, subject to employment status:
- Medical, dental, vision, disability, and life insurance
- Paid time off (vacation & sick leave) – Starting PTO accrual is 15 days per year.
- 401k retirement plan
- Paid holidays
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
Who We Are
At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.
USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
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United Surgical Partners International
Strength in Numbers
United Surgical Partners International (USPI) and Tenet have combined forces to create the nation’s largest ambulatory surgery provider. Our combined network of exceptional surgical and imaging facilities includes approximately 20 imaging centers, and over 265 short-stay surgical facilities. Together, our partnerships include 50 health systems and more than 4,000 physicians.
Nationwide Experience
Our partners deliver high quality ambulatory solutions in safe, efficient and caring USPI facilities in communities of every size across 29 states. Our physician partners are focused on providing quality patient care, in part because they are invested in their USPI facility. We provide the infrastructure and support they need to perform their best. This is one of the advantages of partnering with USPI.
Quality Patient Services
We share a vision with our physician and health system partners. Our goal is to provide the quality of healthcare services we would insist upon for our own families. Since our founding in 1998, this goal has helped us grow exponentially. Today, our strategic joint venture with Tenet establishes USPI as one of the nation's leading providers of ambulatory solutions.
Operating Excellence
Our size and experience in developing and operating ambulatory facilities and strategic vision allow our facilities to achieve both high patient satisfaction and solid financial results. Moreover, because we engage physicians in the governance and growth of the facility, we also achieve excellent clinical outcomes.