Coordinates reception area activities to promote communication throughout the facility, coordinates the Surgery Schedule according to the facilities policy and procedures, and acts as a liaison between the facility, physician/practice and patient/family, performs clerical and reception duties and responsibilities as well as maintains the Medical Records department and under the supervision of the Medical Director works as a Medical Assistant in times that require such persons in the pre-op/PACU area.
Requirements:
Frequent and constant judgment and ability to solve problems
Language skills adequate for written and interpersonal communication in English
Communicates effectively with patients, visitors, physicians, and co-workers
Visual and auditory acuity adequate to monitor patients and visitors activities and for frequent use of computers and occasional use of other business office equipment
Ability to sit for long periods of time and to perform desk and office duties
Adhere to all Policies and Procedures in performing job duties and responsibilities
Surgical and central sterile services:
Coordinate shift operations including scheduling, assigned activities, and resources.
Serve as a technical or functional resource for staff and performs similar duties.
Assign, monitor, and review progress of work.
Monitor and report compliance with policies and procedures.
Oversee and evaluate orientation and training of assigned associates.
May provide input in the review and evaluation of staff performance.
Oversee utilization and maintenance of supplies, instruments, and equipment.
Front desk
Ability to answer multiple phone lines, transfer calls, take and distribute messages to the correct parties in a timely fashion
Data entry, sending, receiving and distributing all correspondence for the facility
Accurately prepares the schedule for timely distribution, have the ability to review and manipulate the surgery schedule on a daily basis
Keep all staff apprised of any changes to the schedule, or of any special needs cases
Initiates records for new patients, creates computer index, pre-register all new patients, compile all charts for the next day’s surgeries
Writing the next day’s schedule on the board every evening as well as printing and distributing the schedule for the next day’s surgeries
Check in all patients, copy patient’s drivers licenses and insurance cards, gather all pertinent information needed (labs, pathology etc…) prepare file labels, collect all co-pays and deductibles from patients, and make sure that charts are complete before sending the patient to the OR for surgery
At the day’s end, Re-review all daily charts for completeness
Complete OR Log with all pertinent information on a daily basis
Keep complete records of all daily confirmations from providers scheduling staff; all daily schedules with a complete list of staffing, and all canceled cases with complete reasons for cancelations
Receive and sign for any shipments delivered to front desk
maintains cleanliness and order of the patients waiting area
Medical records:
Maintain filing statistics and audit filing sequence
File all data regarding patients into patient specific charts, marking receipt of all said information on chart check list
Responds to correspondence requests for medical records, processes letters and reports, document the completion of said requests
Receives and distributes lab results to D.O.N. for review, then to the provider for review
Distributes materials to other departments, requests information from other department
Qualification:
· High School diploma or GED · Knowledge of Medical Terminology required · Computer experience required · Good communication skills required · Two years Medical / clerical experience preferred
Numbers & Facts
Location
Palm Beach Gardens, FL
Job Type
Part-time
Skills
Administrative Skillsunmatched
Auditoryunmatched
Co-Paymentsunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Data Entryunmatched
Documentationunmatched
Driver's Licenseunmatched
English Languageunmatched
High School Diplomaunmatched
Insuranceunmatched
Interpersonal Skillsunmatched
Mail Processingunmatched
Maintain Complianceunmatched
Medical Assistanceunmatched
Medical Recordsunmatched
Medical Terminologyunmatched
Medical Treatmentunmatched
Office Equipmentunmatched
Organizational Skillsunmatched
Pathologyunmatched
Patient Assessmentunmatched
Patient Registrationunmatched
Performance Analysisunmatched
Performance Reviewsunmatched
Postanesthesiaunmatched
Printingunmatched
Problem Solving Skillsunmatched
Record Keepingunmatched
Special Needsunmatched
Statisticsunmatched
Sterilizationunmatched
Telephone Skillsunmatched
Time Managementunmatched
Writing Skillsunmatched
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