We are looking for a friendly, professional, and dependable Medical Front Desk Receptionist to join our medical practice. The ideal candidate enjoys working with patients, has excellent communication skills, and can multitask in a busy medical office environment. Responsibilities:
Greet patients warmly and professionally upon arrival
Check patients in and out efficiently and accurately
Answer and route incoming phone calls
Schedule, confirm, and reschedule patient appointments
Verify patient demographics, insurance information, and eligibility
Collect copays, deductibles, and other patient balances
Obtain necessary referrals, authorizations, and medical records
Maintain accurate and up-to-date patient information
Communicate with physicians, medical assistants, and other staff regarding patient needs
Handle incoming and outgoing correspondence
Assist with medical records and scanning documents into the electronic medical record
Maintain a clean, organized, and professional reception area
Protect patient privacy and follow all HIPAA requirements
Provide excellent customer service while maintaining professionalism with patients, families, and staff
Perform other administrative duties as needed
Qualifications:
Minimum 1-2 years' medical office or healthcare front-desk experience, preferred
Excellent customer service and communication skills
Professional, friendly, and compassionate demeanor
Strong attention to detail and organizational skills
Ability to multitask and work efficiently in a fast-paced environment
Comfortable answering multiple phone lines and assisting patients in person
Basic computer skills and ability to learn electronic medical record systems
Knowledge of insurance verification, referrals, and authorizations is a plus
Ability to maintain confidentiality and follow HIPAA regulations
Reliable attendance and a strong work ethic
Must have ethical work experience
Why Join US Our practice is committed to improving quality of life for patients through specialized care. We value innovation, teamwork, and professional growth, and we are looking for a talented business development professional who shares our passion for expanding access to outstanding patient care.
Note: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member. No Third Party Agencies or Submissions Will Be Accepted. Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.
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Numbers & Facts
Location
Tampa, FL
Job Type
Full-time
Website
https://www.pmrdocs.com/
Skills
Administrative Skillsunmatched
Business Developmentunmatched
Co-Paymentsunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Electronic Medical Recordsunmatched
Employment Contractsunmatched
Fast Foodunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Healthcareunmatched
Mail Processingunmatched
Medical Assistanceunmatched
Medical Officeunmatched
Medical Office Administrationunmatched
Medical Record Systemunmatched
Medical Recordsunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Patient Assessmentunmatched
Patient Careunmatched
Patient Care Authorizationsunmatched
Physician Assistantunmatched
Regulationsunmatched
Team Playerunmatched
Telephone Skillsunmatched
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