Calendar Management, Communication Skills, Computer Skills, Computer Software, Customer Experience, Customer Support/Service, Electronic Medical Records, Health Insurance, Informed Consent, Insurance, Interpersonal Skills, Medical Records, Multitasking, Patient Assessment, Telephone Skills
- 401(k)
- 401(k) matching
- Competitive salary
- Health insurance
- Paid time off
- Profit sharing
Benefits/Perks
- Competitive salary
- Great work-life balance
- Paid time off
Job Summary
We are seeking a friendly and customer service-oriented Front Desk Representative to join the team at our thriving practice. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet patients as they arrive, schedule appointments, answer phone calls, and collect insurance and payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
- Greet patients as they arrive and provide an excellent customer experience
- Check in patients, verify insurance and medical history
- Answer phone calls and schedule appointments
- Assist patients with paperwork, including consent forms
- Input patient demographics and medical information into EMR
- Maintain a clean and inviting environment
- Provide general customer service and attend to the needs of patients throughout their services
- Collect patient responsibility at time of appointment
Qualifications
- Two or more years of experience as a receptionist or similar role is preferred
- Excellent communication skills with a commitment to customer service
- Strong work ethic and positive attitude
- Familiar with computers and scheduling software
- Excellent multi-tasking skills
- Experience with MEDENT EMR preferred
C
Colon Rectal Associates of Central New York