Administrative Skills, Billing, Calendar Management, Co-Payments, Communication Skills, Computer Software, Customer Support/Service, Email Management/Administration, Health Insurance, Insurance, Interpersonal Skills, Multitasking, Organizational Skills, Physical Therapy, Telephone Skills, Time Management, Training/Teaching, Voice Mail
- Training & development
- 401(k)
- Health insurance
- Paid time off
Job Summary
We are seeking a Front Desk Representative to provide exceptional customer service using excellent communication skills and a cheerful disposition. The ideal candidate is capable of multitasking while ensuring accuracy and efficiency.
This job is an in-person job located at our physical therapy clinic in Rancho Cucamonga, CA .
40-hours per week. Monday-Friday, 8:30am-5:30pm.
Responsibilities
- Greet patients and visitors as they arrive
- Answer phone calls and schedule appointments
- Manage voicemail and email messages
- Handle patient intake forms and all required documentation
- Pull and file charts
- Collect co-pays, co-insurance, and deductibles
- Support front office and billing staff
- On occasion responsible for opening or closing duties
- Maintain a clean and inviting environment
Qualifications
- Two or more years of experience as a receptionist or similar role is preferred
- Strong work ethic and positive attitude
- Familiar with computers and scheduling software
- Effective time management and organizational skills
T
Team Physical Therapy Inc