Job Summary We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving Ophthalmology practice. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
Greet customers as they arrive and provide an excellent customer experience
Answer phone calls and schedule appointments
Assist clients with paperwork, including consent forms
Maintain a clean and inviting environment
Provide general customer service and attend to the needs of customers throughout their services
Qualifications
Two or more years of experience as a receptionist in Ophthalmology is preferred
Excellent communication skills with a commitment to customer service
Strong work ethic and positive attitude
Familiar with computers and scheduling software
Excellent multi-tasking skill
Experience with MODMED a plus
Numbers & Facts
Location
Whippany, NJ
Job Type
Full-time
Skills
Calendar Managementunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Computer Softwareunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Health Insuranceunmatched
Informed Consentunmatched
Interpersonal Skillsunmatched
Multitaskingunmatched
Ophthalmologyunmatched
Retirement Planunmatched
Telephone Skillsunmatched
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