- Answer phone calls and respond to guest inquiries in a timely manner- Handle guest complaints or concerns with professionalism and empathy- Maintain a clean and organized front desk area
Requirements:- Previous experience working in hospitality or customer service preferred- Proficient in using phone systems and other office equipment- Excellent verbal and written communication skills
-Membership, Gift Card and product commission- Strong organizational skills and attention to detail- Ability to handle cash transactions accurately- Knowledge of hotel operations and procedures is an asset- Flexibility to work various shifts including evenings, weekends, and holidaysWe pay hourly, plus generous commission
Join our team of dedicated professionals who are committed to providing exceptional service to our guests.