Child Development, Communication Skills, Computer Skills, Customer Experience, Customer Relationship Management (CRM) Systems, Customer Support/Service, Multitasking, Operational Support, Operations, Organizational Skills, Sales, Systems Administration/Management, Team Player, Telephone Skills
- 401(k)
- 401(k) matching
- Competitive salary
- Flexible schedule
- Free uniforms
- Opportunity for advancement
Are you outgoing, organized, and passionate about creating a great customer experience? Goldfish Swim School – Mount Laurel is looking for a Front Desk Sales Associate to join our team! We are looking to hire 3-5 associates to join our team. 30 hours per week. Weekends are required.
We are looking for all new-hires to begin training on June 1st. This is a year-round position. We are not hiring for the summer.
This role is perfect for someone who enjoys talking with families, helping customers find the right program, and working in a fun, fast-paced environment focused on water safety and child development.
Responsibilities
- Welcome families and provide exceptional customer service
- Answer incoming phone calls and respond to inquiries
- Make outbound sales and follow-up calls to prospective members
- Assist families with class enrollment and scheduling
- Use computer booking and scheduling systems to manage accounts
- Process payments, account updates, and program changes
- Communicate promotions, events, and membership information
- Maintain a clean, organized, and professional front desk area
- Support daily operations and team needs as necessary
Qualifications
- Previous customer service or sales experience preferred
- Comfortable making sales calls and speaking with customers on the phone
- Experience with computer booking, scheduling, or CRM systems preferred
- Strong communication and multitasking skills
- Positive attitude and team-player mentality
- Ability to thrive in a fast-paced environment
- Evening and weekend availability preferred
Why Join Us?
- Fun, energetic, family-oriented workplace
- Opportunity to make a real impact through water safety education
- Competitive pay
- Growth and advancement opportunities
- Employee perks and discounts
If you love working with people and want to be part of a team that helps kids gain life-saving skills while having fun, we’d love to hear from you!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
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Goldfish Swim School - Mount Laurel