Administrative Skills, Customer Support/Service, Detail Oriented, Electronic Medical Records, English Language, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Medical Records, Multilingual, Nonprofit, Organizational Skills, Patient Care, Schedule Development, Spanish Language
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Job Type
Full-time, Part-time
Description
Front Desk Rockstar Wanted!
Be the First Step in Someone's Care Journey
We're a small but mighty nonprofit healthcare organization looking for a welcoming, organized, and reliable Front Desk Rockstar to join our team!
In this role, you'll be the first friendly face our patients see - and the calm voice on the phone when they call. You'll help create a smooth, supportive experience for everyone walking through our doors.
What You'll Do:
- Greet patients with warmth and manage appointment scheduling
- Handle phone calls, messages, and voicemails like a pro
- Keep patient info up-to-date and confidential (HIPAA matters!)
- Post payments and support daily front office operations
- Be an essential part of our team with a focus on excellent patient care
What You'll Get:
- $15-$17/hour, paid biweekly
- Medical, Dental, Vision + 401(k) with 2% match
- 14 days PTO + 5 days Wellness Leave per year + 11 Paid Holidays
- Full Time, Monday-Friday schedule (8am-5pm, closed 12-1 for lunch)
- A fun, supportive team and meaningful work in your community
Requirements
What you'll bring:
- High school diploma or equivalent
- At least 1 year of front desk or customer service experience
- Friendly, detail-oriented, and ready to learn
- Bonus points if you have healthcare experience, are bilingual (Spanish/English), or know your way around Athena EMR!
We proudly serve Ocracoke, Manteo, and Engelhard, NC - delivering high-quality care through primary care, behavioral health, pharmacy, and more.
We're open to part-time applicants too - if this sounds like a fit, we'd love to hear from you!
Similar job titles: Coordinator, Assistant, Receptionist, Patient Services Representative, Administrative