Front Desk/Social Media Associate Part time 25-30hr/wk

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

About the Role:
D1 Training - Melbourne is looking for an energetic and personable Front Desk/Social Media Associate to be the face of our facility and the voice of our brand online. This is a dynamic dual-role opportunity perfect for someone who thrives in a fast-paced fitness environment and has a passion for connecting with people both in person and across digital platforms. If you love fitness, people, and content creation, we want to hear from you!

Responsibilities

Front Desk & Member Experience:

• Greet and check in members and guests, providing a welcoming, professional first impression every time
• Answer incoming calls and respond to emails and inquiries about training programs, memberships, and facility offerings
• Support membership sales — presenting programs, following up on leads, and helping prospective members find the right fit
• Assist with new member onboarding, facility tours, and program explanations
• Manage day-to-day front desk operations, scheduling, and check-ins using MindBody
• Keep the lobby and front desk area clean, organized, and on-brand

Social Media & Content:

• Create, schedule, and publish engaging content across Instagram, Facebook, TikTok, and other platforms
• Capture photos and video during training sessions, events, and facility highlights
• Monitor and respond to social media comments, messages, and inquiries

Qualifications:

• Previous front desk, customer service, or social media experience preferred
• Proficiency in MindBody strongly preferred
• Experience with membership or fitness sales is a big plus
• Comfortable creating and editing photo/video content for social platforms
• Strong communication skills and a genuinely outgoing, positive attitude
• Reliable, organized, and able to multitask in a fast-paced environment
• Passion for fitness and community — you don't have to be an athlete, but you should love being around them

About Us:
D1 Training is a premier athletic-based fitness facility built on the five core tenets of athletic training — agility, speed, strength, conditioning, and nutrition. Our Melbourne location is proud to serve athletes of all ages and fitness levels in a high-energy, results-driven environment. Our team is passionate, supportive, and dedicated to helping every member reach their full potential.