About the Role:
D1 Training - Melbourne is looking for an energetic and personable Front Desk/Social Media Associate to be the face of our facility and the voice of our brand online. This is a dynamic dual-role opportunity perfect for someone who thrives in a fast-paced fitness environment and has a passion for connecting with people both in person and across digital platforms. If you love fitness, people, and content creation, we want to hear from you!
Responsibilities
Front Desk & Member Experience:
- Greet and check in members and guests, providing a welcoming, professional first impression every time
- Answer incoming calls and respond to emails and inquiries about training programs, memberships, and facility offerings
- Support membership sales — presenting programs, following up on leads, and helping prospective members find the right fit
- Assist with new member onboarding, facility tours, and program explanations
- Manage day-to-day front desk operations, scheduling, and check-ins using MindBody
- Keep the lobby and front desk area clean, organized, and on-brand
Social Media & Content:
- Create, schedule, and publish engaging content across Instagram, Facebook, TikTok, and other platforms
- Capture photos and video during training sessions, events, and facility highlights
- Monitor and respond to social media comments, messages, and inquiries
Qualifications:
- Previous front desk, customer service, or social media experience preferred
- Proficiency in MindBody strongly preferred
- Experience with membership or fitness sales is a big plus
- Comfortable creating and editing photo/video content for social platforms
- Strong communication skills and a genuinely outgoing, positive attitude
- Reliable, organized, and able to multitask in a fast-paced environment
- Passion for fitness and community — you don't have to be an athlete, but you should love being around them
About Us:
D1 Training is a premier athletic-based fitness facility built on the five core tenets of athletic training — agility, speed, strength, conditioning, and nutrition. Our Melbourne location is proud to serve athletes of all ages and fitness levels in a high-energy, results-driven environment. Our team is passionate, supportive, and dedicated to helping every member reach their full potential.
D1 Training is an emerging fitness franchise, that is growing rapidly. D1 Training has over 80 facilities open and 180+ in development. At D1 Training, we inspire and motivate athletes to reach their goals. At D1, we believe in training the entire body as a unit to produce optimal human performance. No gimmicks, no fads; we utilize trusted and proven training techniques used to build the world’s best athletes and deliver the, in age-appropriate programs led by our expert coaches. Nothing at D1 is random. Every workout, every day follows a strategic 8-week training cycle that is meticulously planned and backed by sports science. What began as training solely for the aspiring youth athlete, matured into fitness training for adults as well. With all who participate in the D1 training process moving aggressively towards their goals.