Hand and Stone is looking for a friendly and enthusiastic individual to fill the role of Front Desk Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:
Provide excellent customer service to members/guests
Welcome and greet members/guests upon arrival
Answer phones, book appointments, sell memberships, gift cards and upgrades
Follow proper filing procedures/file maintenance
Promote health/wellness benefits of massage therapy and skin care
Maintain a professional and clean work environment & appearance
Positive, energetic attitude
Builder of Relationships
Team player
Perform various other duties as assigned
What's in it for you?
Hourly wage plus commissions and bonuses
Flexible schedules
Professional and safe work environment
Employee discounts
Employee rewards program/employee referral bonus
Contests
Job Requirements:
Excellent personal appearance, good verbal and written communication skills.
Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
A strong team player with ability to work independently with minimal supervision
Knowledge of retail, point of sales systems and/or appointment booking computer systems, a plus
If you're looking for a supportive spa where you can grow your career - Come join our family!
Numbers & Facts
Location
Irving, TX
Skills
Communication Skillsunmatched
Computer Systemsunmatched
Customer Experienceunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
File Maintenanceunmatched
Health Insuranceunmatched
Massage Therapyunmatched
Multitaskingunmatched
Point of Sale (POS) Systemsunmatched
Presentation/Verbal Skillsunmatched
Retailunmatched
Safety/Work Safetyunmatched
Salesunmatched
Skin Careunmatched
Team Playerunmatched
Telephone Skillsunmatched
Training/Teachingunmatched
Vision Planunmatched
Writing Skillsunmatched
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