Front Desk Specialist

Erickson Living

Springfield, VA

JOB DETAILS
SKILLS
Coaching, Data Quality, Genetics, Healthcare Reimbursement, Hospital, On Call, Order Picking/Packing, Presentation/Verbal Skills, Project Tracking, State Laws and Regulations, Telemedicine
LOCATION
Springfield, VA
POSTED
3 days ago

Location:

Greenspring Village by Erickson Senior Living

Join our team as a Communications Specialist (Front Desk) and be the friendly face that makes every first impression count! In this dynamic, people-centered role, you'll welcome residents, family members, and candidates withwarmth and professionalism, helping create a positive and inviting experience from the moment they walk through the door. If you love connecting with people and thrive in a fast-paced environment where no two days are the same, this is your chance to shine!

Flex (on-call) positions

What we offer:

  • Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options

  • PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law

  • 401k for all team members 18 and over with a company 3% match

  • Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age

  • 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices

  • Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!

  • Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones

  • Compensation: Starting at $16.50

How you will make an impact:

  • Greet and direct our residents, visitors, and staff, handle questions and concerns efficiently

  • Receive emergency calls from residents and staff and dispatch appropriate personnel; page on-call physicians as needed in an accurate and calm manner

  • Monitor all emergency pull cords for Independent Living residents

  • Track status of resident involved in a situation, i.e. transported to a hospital, etc.

  • Manage resident's list, alphabetically and by resident apartment

  • Assist with maintaining accurate census information, hospitalizations, deaths, etc., and keeping an accurate list of residents who are away and returning

  • Responsible for logging all resident packages and notifying residents of a package pick-up via notice, assuring all mail is dispatched through U.S. Mail at the end of each day, sort and distributes all inter-office mail

What you will need:

  • Receptionist experience required

  • Excellent verbal skills

  • Ability to multi-task

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Greenspring is a beautiful 58-acre continuing care retirement community in Springfield, Virginia. We're part of a growing national network of communities managed by Erickson Senior Living, one of the country's largest and most respected providers of senior living and health care. Greenspring helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.

About the Company

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Erickson Living

Since 1983, Erickson Living has been a leader and innovator in the retirement industry, providing people age 62-plus with a vibrant, affordable and healthy lifestyle. Based in Baltimore County, Maryland, the company's core business is the development and management of active campus-style retirement communities. Today, Erickson Living maintains 16 communities nationwide.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1983