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Front Desk Supervisor

Concord Hospitality Enterprises Company

Dayton, OH

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JOB DETAILS
SKILLS
Customer Support/Service, Emergency Procedures, Fast Food, Housekeeping/Cleaning, Procedure Development, QoS (Quality of Service), Sales Strategy
LOCATION
Dayton, OH
POSTED
Today
Provide the highest quality of service to the customer at all times. Check guests in and out efficiently and in a friendly manner. Handle guest mail and messages per established procedures. Develop a thorough knowledge of hotel staff, room locations room rates, amenities, and selling strategies. Take reservation requests efficiently. Answer switchboard in accordance with standards of proper telephone etiquette. Block rooms and handles special requests. Monitor room availability and offer AGM and GM assistance in yield management and restrictions. Handle safe deposits by guests per established procedures. Keep lobby and desk area clean and presentable. Have a thorough knowledge of emergency and security procedures. Must have clean driving record Why Join Concord? At Concord Hospitality, we put our Associates First. We offer competitive wages and a comprehensive benefits package for full-time associates, including: Medical, dental, vision, life, and disability insurance 401(k) with compa...Front Desk, Supervisor

About the Company

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Concord Hospitality Enterprises Company

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