Front Desk Supervisor

We're looking for an enthusiastic hotel front desk manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards. Applicants should be strong leaders who love working with people. If this sounds like you, apply today! Responsibilities: • Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints • Gather financial information and generate occupancy reports for the general manager • Manage the hiring, training, and supervision of all front office staff members, and ensure they're providing exceptional guest service and uphold hotel policies • Direct front desk operations and ensure customer service meets our high standards for guest satisfaction • Make sure to adhere to the front desk budget and put in orders for office supplies as needed Qualifications: • Showcase exceptional multitasking, communication, and management skills • Applicants must have a high school diploma or GED • Proficient bookkeeping skills, including experience with Microsoft Word and Excel, strongly desired • 1 year of previous experience working in the hospitality industry Compensation: $17 hourly

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