Front Desk Supervisor

Spectrum Resorts

Orange Beach, AL

JOB DETAILS
SKILLS
Communication Skills, Computer Skills, Dental Insurance, Health Insurance, Lift/Move 25 Pounds, Microsoft Office, People Management, Presentation/Verbal Skills, Problem Solving Skills, Safety/Work Safety, Team Lead/Manager, Training/Teaching, Vision Plan, Writing Skills
LOCATION
Orange Beach, AL
POSTED
10 days ago
Benefits:
  • 401(k)
  • 401(k) matching
  • Company parties
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

   

TURQUOISE PLACE FRONT DESK SUPERVISOR
The Front Desk Supervisor is responsible for supporting the Front Desk team by ensuring a high level of team and guest satisfaction, maintaining a safe and productive work environment, and promoting Spectrum values.
Job Duties:
  • Supervise the Front Desk team to include scheduling, discipline, etc. 
  • Prepare/organize daily activities/duties of Front Desk.  
  • Oversee the completion of checklists; audit checklists for accuracy
  • Ensure guest arrival/departure information is prepared.
  • Assist team with checking guests in/out and other duties
  • Assist with problem resolution 
  • Maintains good communication between departments
  • Perform other duties as assigned
 
Required Skills:
  • Must possess excellent written and verbal communication.
  • Must have above average computer skills with Microsoft Office programs knowledge and the ability to learn  property-specific systems.
  • Must have excellent team leadership and developmental skills
  • Must be able to encourage a positive attitude in all team members.
  • Minimum of 1-year prior supervisory experience. 
  • Minimum of 1 year prior Front Desk/Reservations experience. 
Physical Requirements:
  • Must be able to stand/walk for entire shift
  • Must be able to bend, stoop, kneel, crouch
  • Must be able to lift/move up to 25 lbs. as needed

About the Company

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Spectrum Resorts