Front Desk Supervisor, The Sheraton

The opportunity Delaware North Gaming is seeking full-time Hotel Front Desk Supervisors to join our team at the Sheraton Hotel in Nashua New Hampshire.

As Front Desk Supervisor, you will be responsible for supervising front desk operations and providing exceptional service to our guests. If youre looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now.

Pay: $19.00 - $21.00 per hour

Information on our comprehensive benefits package can be found at http://careers.delawarenorth.com/what-we-offer.

What We Offer We care about our team members personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules
• Eligible team members may also receive:
• Health, dental, and vision insurance
• 401(k) with company match
• Paid vacation days and holidays
• Paid parental bonding leave
• Employee assistance program
• Tuition and/or professional certification reimbursement

What Will You Do As a Front Desk Supervisor, you will:

• Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures.
• Evaluate team member job performance and recommend appropriate rewards or corrective actions.
• Provide team members with guidance on handling difficult problems or in resolving escalated guest complaints.
• Implement policies, procedures, and service standards in conjunction with management.
• Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members.
• Coordinate with the housekeeping department.

More About You To be considered for this role, you must:

• Be 21 years of age or older.
• Have at least 2 years of experience in hospitality with front desk experience.
• Prior supervisory experience is preferred.
• Be computer literate in MS Office programs, with some experience with property management systems preferred.
• Be fluent in the English language, both spoken and written.
• No college degree is required.
• Be available to work nights and weekends.

Physical Requirements As a Front Desk Supervisor, you will be required to:

• Walk and stand for long periods of time.
• Bend and climb stairs throughout shifts.
• Lift up to 30 pounds as needed.

Shift Details

• Days: Evenings
• M-F: Weekdays as needed

Who We Are Our business is all about people, and that includes you. At Delaware North, youre not just part of a team - youre part of a global legacy, a family-owned company with 100 years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who Says You Cant Love Where You Work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether youre interested in restaurants, hotels, sports, gaming operations, or retail, part-time or full-time, were invested in helping you achieve your career goals. Together, were shaping the future of hospitality - come grow with us.

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.