FRONT DESK SUPPORT

Front Desk Support Daily
Open the front lobby for the day including turning on interior lights, computer monitors, and surveillance cameras monitor.
Check the agencys e-mail inbox and distribute messages to the appropriate staff member.
Unlock the board and training room doors.
The lobby opens at 9:00am, unlock the front door.
Answer all incoming calls from the public at 9:00 a.m. and connect callers to the appropriate staff member.
Manage visitors building sign-in and sign-out process including distribution of visitors badges.
Manage the contractor fob sign-in and out process.
Manage the daily mail delivered from inter-office mail delivery, and inter-departmental mail.
Manage the parcel deliveries from UPS, FEDEx, Staples, etc.
Greet walk-in clients and ensure that they connect with Clients Right Officer.
Monitor the surveillance cameras every 15 minutes.
Shut down the front lobby at 4 p.m. including turning off the lights, locking the front door, and locking the board and training room doors. The phone automatically switches to the after-hours voicemail system.

Skills:

Experience:
Two years experience in administrative support and/or training in human services, homelessness and housing, substance use treatment, criminal justice, or related field.