Front Desk -treatment coordinator-Dental Office Representative

Benefits:

• 401(k)
• Employee discounts
• Health insurance
• Paid time off
• Bonus based on performance
• Dental insurance
• 401(k) matching
• Competitive salary
• Flexible schedule
• Training & development

Benefits/Perks

• Competitive salary
• Flexible Schedule
• Great work-life balance
• Paid sick time off 
• Ongoing training
• Employee Discount

Job Summary
We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet customers as they arrive, book appointments, answer phone calls, and collect co-payment information, explain dental insurance copays, review patients treatment plans . The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking . 1 year of dental receptionist experience is a must.  

Responsibilities 

• Greet patients as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist patients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services
• Put treatment plans together base on insurance coverage 
• check patients in/out 
• Be able to explain treatment plans to patients 
•  Help patients with payment plans options we offer 

Qualifications

• one or more years of experience as a dental receptionist or similar role is preferred
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software( Dentrix) its a plus not a requirement 
• Excellent multi-tasking skills