Front Desk Treatment Coordinator (Full-Time)

Our team at Main Street Dentistry is looking for an upbeat and friendly full-time Front Desk Treatment Coordinator who has a passion for helping others!The Front Desk Treatment Coordinator will be responsible for overseeing front desk operations, supervising staff, ensuring exceptional customer service, managing administrative tasks, and efficiently resolving any issues. This includes welcoming and greeting patients, handling patient check-ins and check-outs, verifying patient information and insurance coverage, processing payments, answering incoming calls, and providing assistance to team members, when necessary, all while maintaining a high level of service for patients.Pay: (Pay based on experience)The Front Desk Treatment Coordinator will be responsible but not limited to, the following:Check-In patientsCollect monies/co-pays due prior to servicesUpdate patient chart, as requiredCheck-Out patientsConfirm treatment plansMake follow-up appointmentsAnswer and respond to telephone calls with professionalismComplete daily overview of upcoming patient appointmentsCall and confirm all scheduled patient appointmentsAssist with recall Reports, missed and cancelled lists and treatment plan reports to try and fill in cancellation and no-show appointment timesMaintain service logs and clinic logs on a daily basisAssist with insurance verification, as neededAssist front office supply inventory needsBenefits:Full time team members qualify for Medical/Dental/Optical Insurance coverage after 90 daysOpportunities for growthFamily oriented with weekends offSchedule: Monday to Friday. 7:00 am to 4:00 pmQualifications:Experience in a dental office setting requiredStrong interpersonal skills and communicationCustomer-service orientedReliable and collaborative team-member