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Skills
- Communication Skillsunmatched
- Corporate Complianceunmatched
- Corporate Lawunmatched
- Corporate Policiesunmatched
- Customer Experienceunmatched
- Customer Satisfactionunmatched
- Customer Support/Serviceunmatched
- Customer1unmatched
- Diversityunmatched
- Federal Laws and Regulationsunmatched
- Food Safetyunmatched
- Inventory Managementunmatched
- Mathematicsunmatched
- People Managementunmatched
- Policy Developmentunmatched
- Pricingunmatched
- Procedure Developmentunmatched
- Promotional Programsunmatched
- Regulationsunmatched
- Retail Managementunmatched
- Safety Complianceunmatched
- Safety Processunmatched
- Safety/Work Safetyunmatched
- Salesunmatched
- State Laws and Regulationsunmatched
- Team Playerunmatched
- Transaction Processing/Managementunmatched
- User Interface/Experience (UI/UX)unmatched
Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum • Must be 18 or older • Ability to handle stressful situations • Effective communication skills • Knowledge of basic math (counting, addition, subtraction)
Desired • Cashier experience • Self Checkout Attendant experience • Customer Service experience • Second language (speaking, reading and/or writing)
- Promote trust and respect among associates, with a positive attitude.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
- Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
- Report pricing and scanning discrepancies to the appropriate manager.
- Process customer transactions quickly, accurately, and efficiently.
- Ensure customer returns and exchanges are handled to satisfy customers while in compliance with company policies and procedures.
- Communicate new and on-going special programs and promotions with customers.
- Follow established policies and procedures (where applicable) for postage stamps, money orders, gift certificates, lottery, Western Union money transfers, and other service desk related procedures.
- Handle funds, coupons, tenders, and other forms of payment according to company policy.
- Stock and inventory department merchandise.
- Maintain an awareness of inventory/stocking conditions to capture ordering system integrity (including Computer Assisted Ordering).
- Label, stock and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Stay current with present, future, seasonal and special ads.
- Adhere to all food safety regulations and guidelines.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Notify management of customer or employee accidents.
- Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
- Collaborate with team members to encourage teamwork.
- Adhere to all local, state and federal laws, and company guidelines.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Numbers & Facts
| Location | Delta, CO |
| Job Type | Part-time |
| Industry | Food and Beverage Production |
| Company Size | 100 to 499 employees |
| Year Founded | 1988 |
| Website | https://jobs.kroger.com/city-market/go/City-Market/571000/ |
About Company
Want to do more with your career?
City Market is one of Colorado’s largest, full-service retail grocery chains. Our roots began in Colorado and we have expanded our presence to locations in New Mexico, Utah and Wyoming. Today, we are proud to be a part of The Kroger Co., sharing its tradition of growth and stability. Our Associates will attest that we combine the best of both worlds: the feel of a family-driven atmosphere with the corporate support of a large grocery company.
Whether you’re looking for your first job, are a recent graduate or an experienced professional, there is a career for you. City Market Associates work in a fast-paced environment that demands friendly, hardworking people who are committed to placing the needs of our Customers first. We offer a variety of positions in our stores, production plants and regional offices, which provide excellent growth opportunities for career advancement. We truly mean it when we say, “our people make the difference”. We encourage you to share your talents, show your passion and connect with Customers in our local communities.
City Market is one of Colorado’s largest, full-service retail grocery chains. Our roots began in Colorado and we have expanded our presence to locations in New Mexico, Utah and Wyoming. Today, we are proud to be a part of The Kroger Co., sharing its tradition of growth and stability. Our Associates will attest that we combine the best of both worlds: the feel of a family-driven atmosphere with the corporate support of a large grocery company.
Whether you’re looking for your first job, are a recent graduate or an experienced professional, there is a career for you. City Market Associates work in a fast-paced environment that demands friendly, hardworking people who are committed to placing the needs of our Customers first. We offer a variety of positions in our stores, production plants and regional offices, which provide excellent growth opportunities for career advancement. We truly mean it when we say, “our people make the difference”. We encourage you to share your talents, show your passion and connect with Customers in our local communities.