Front End Team Leader

Summary/Objective

The Front End Team Leader role ensures the front end of store smoothly operates.  Supervises the Front End Team and housekeeping Team Members.   

Duties:

• Set and achieve highest standards of retail execution
• Build positive work environment with outstanding team work, mutual respect, effective timely communication and exceptional morale
• Select, train, develop, mentor, motivate and counsel Team Members in a manner that builds and sustains a high-performance team and minimizes turnover.
• Effectively delegate and empower Supervisors and Team Members.
• Model and deliver outstanding guest service
• Follow through on all guest questions, requests and resolve concerns as needed.
• Maximize productivity, efficiency and productivity through proper scheduling.
• Achieve sales and labor targets.
• Follow and comply with all applicable procedures and regulations, including Weights and Measures, FDA, health and sanitation, Department of Labor, ADA, HAACP, OSHA and safe work practices.
• Ensure that Team Members operate and sanitize all equipment in a safe and proper manner.
• Ensure proper care and maintenance of all equipment.
• Keep all cases and shelves clean, well-stocked and properly rotated.
• Demonstrate advanced product knowledge; maintain awareness of new products.  
• Leadership may assign other duties, not listed here.

Knowledge, skills and abilities

• Ability to work independently and meet deadlines
• Ability to prioritize tasks
• Ability to handle stressful situations
• Values diversity
• Ability to perform physical requirements of position
• Proper handling of knives and cutting equipment
• Ability to work well with others
• Good communication skills
• Ability to inspect product for quality and freshness
• Able to work flexible schedule based on needs of store including nights, weekends and holidays

Qualifications

• 3+ years or more experience in managerial experience
• Guest Service focused
• Knowledge of department product.
• Medium level computer skills

Working Conditions

• Walking, standing, bending and stooping for 8-10 hours a day
• Push, pull up to 50lbs
• Mental and physical dexterity
• Ability to climb ladders
• Iteration of duties
• Ability to taste, smell, feel and visually inspect food
• Unassisted lifting up to 50lbs or more
• Work in varying temperatures