FOH SERVER/CASHIERJOB DESCRIPTIONThe FOH Server/Cashier may work in the capacity of Cashier, Expeditor, and/or Greeter. The FOH Server/ Cashier maintains consistent customer service focus always showing pride of ownership and a sense of urgency to delight the Guest. Enthusiastically greets Guests with a warm, genuine welcome. Consistently follows high standards of service.
- Demonstrates strong comprehension of menu including recipes, allergens, and dietary restriction workarounds.
- Processes Guest orders in person or by telephone using the POS, handle cash and credit/debit card transactions with accuracy while upholding register dialogue.
- Follows all cash handling procedures, including fraud protection, and properly assigns and checks out drawers as required.
- Presents food to Guests, circulates dining room for service opportunities, pre-busses, and busses tables, and greets Guests who are walking into the restaurant, standing in line, or exiting the restaurant.
- Maintains clean floors, busses, and washes dishes, cleans and restocks bathrooms, wipes windows. Maintains the overall cleanliness of the restaurant.
- Processes Guest orders at the register, simultaneously pour beverages, answers questions about our menu, and keep the front counter area clean and organized.
- Restock the ice bin, dry clean tumblers, and glassware.
- Communicates regularly and consistently with Guests and employees working in other stations (BOH and FOH) to optimize service levels.
- Other tasks as assigned.SKILLS AND QUALIFICATIONSFOH Server/Cashier must exercise the following qualities and skills:
- Strong customer service personality and skills
- Prior experience in a customer service or restaurant environment preferred.
- Ability to remain calm under pressure in a fast-paced environment.
- Reliable transportation and ability to arrive at work on time and maintain a positive attendance record.
- Ability to remain calm under pressure in a fast-paced environment.
- Reliable transportation and ability to arrive at work on time and maintain a positive attendance record.
- Ability to work a flexible schedule, including weekends, holidays, and evenings.
- Good communication, organization, and interpersonal skills to establish and maintain effective working relationships with co-workers.
- Current Food Handlers Card or ServSafe Certificate.PREVIOUS EXPERIENCE
- A minimum of 6 months experience as a Cashier in a hospitality or retail environment. Previous restaurant experience is preferred.
A quality product stands alone. Whether it’s a simple side or a signature sandwich, everything comes from our scratch kitchen. We make sauces, dressings, and sides in-house, and utilize fresh produce, natural meats, outstanding gluten-free options, and locally baked bread that’s delivered daily. We’re committed to keeping it real. It’s something you can see, taste, and feel every time you’re here.