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Skills
Communication Skillsunmatched
Computer Skillsunmatched
Cook Dishesunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Food and Beverage Industryunmatched
Inventory Levelsunmatched
Leadershipunmatched
Microsoft Excelunmatched
Microsoft Outlookunmatched
Microsoft Wordunmatched
Operationsunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Quality Managementunmatched
Regulationsunmatched
Restaurantunmatched
Sanitationunmatched
Writing Skillsunmatched
Description
Massanutten Resort
Front of House Lead Supervisor - What You’ll Do
Be a key part of the leadership team that keeps the front-of-house running smoothly and guests coming back for more. You’ll jump in to support daily service, assist with opening and closing setâup and breakdown, and help keep the floor energized and organized during service. You’ll shine as a guest experience champion by confidently resolving escalated concerns and turning moments into memorable wins. As a friendly resort ambassador, you’ll share helpful information about onâsite offerings and nearby attractions. You’ll also help set the standard for excellence by actively promoting a safe, clean, and wellârun environment and encouraging your teammates to do the same.
Excellent written and verbal communication skills
Excellent written and verbal communication skills
Strong attention to detail and organizational skills
Excellent customer service skills
Computer skills (including Microsoft Word, Excel, Outlook, and general database applications)
Understanding of ABC regulations
Previous food and beverage experience
Must be at least 21
Preferred
Serve safe certification
Previous food and beverage management experience
Typical Schedule
Days:
Full availability required, including mornings, nights, weekends, and holidays
Hours:
Varied hours depending on hours of operation and business demands
Core Responsibilities
Oversee opening and closing of restaurant
Place orders as needed
Assist with daily operations of cooking, serving, and dishwashing
Oversee/participate in putting away stock, including alcohol, in the correct manner
Assist and oversee monthly inventory
Coordinate and oversee meal quality within guidelines of menu, dietary requirements, and the standards of appearance, taste, temperature, and sanitation served to guests
Other duties as assigned by management
For more information, please contact us at 540-437-3372 or