Coaching, Communication Skills, Cost of Goods Sold (COGS), Driver's License, Facebook, Fast Food, Food Quality, Food Safety, Green Transportation, Health Maintenance, Leadership, Marketing, Multiplatform/Cross-Platform, Operations, Performance Reviews, Regulatory Compliance, Restaurant, Revenue Growth, Safety Standards, Safety/Work Safety, Sanitation, Schedule Development, Social Media, Staff Motivation, Team Building, Team Lead/Manager, Time Management
Public House is seeking a hands-on, hospitality-driven Front of House Manager to lead the team in delivering exceptional dining experiences. If you thrive in a fast-paced, guest-focused environment and love building a team that’s as passionate about great service as they are about great environment, we’d love to meet you. This role is all about keeping the floor humming — leading by example, supporting your team, and creating an atmosphere that keeps guests engaged. You’ll balance people, performance, and profitability while keeping things smooth, organized, and fun. This full-time, seasonal position offers a base salary of $5,000 per month. The seasons run December - April and June - November.
The Front of House Manager is responsible for the efficient operations, sales growth, and overall leadership of Public House’s team and will be an integral, hands-on contributor to daily operations. The Front of House Manager will lead an engaging and professional environment that supports outstanding guest experiences, superior employee culture, and sales growth.
Operational Leadership
- Oversee daily operations of the front-of-house team, ensuring smooth service and consistent guest satisfaction
- Hire, train, and develop team members to maintain a high-performance service culture
- Manage labor, COGS, and other controllable expenses to hit financial targets
- Maintain health, safety, and cleanliness standards in compliance with local regulations
Guest Experience
- Set the tone for genuine, attentive, and memorable service
- Resolve guest concerns in a professional and timely manner
- Monitor feedback across review platforms and respond as needed
Team Management
- Create and manage FOH schedules based on business volume
- Coach and motivate staff through regular check-ins and performance reviews
- Foster a positive, inclusive, and accountable work environment
Social Media Engagement
- Collaborate with ownership or marketing team to develop a social media strategy aligned with the brand
- Capture and post content regularly across platforms (Instagram, Facebook, TikTok, etc.)
- Promote upcoming events, specials, and behind-the-scenes moments to drive engagement
Qualifications
- Must be 18 years of age.
- Prior experience in a full- or quick-service restaurant.
- Prior supervisory responsibilities of a large staff.
- Must maintain high standards in restaurant cleanliness, sanitation, food quality and guest satisfaction.
- Excellent communication skills.
Special Position Requirements
- SERV Safe or equivalent safe food handling certification
- TIPS alcohol handling certification
Work Requirements
- Must be able to work a flexible schedule, including opening/swing/closing shifts, weekends, and holidays.
- Must have reliable transportation, and a clean driving record.
- Must be willing to exert physical demands, including sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, reaching, lifting, carrying, pushing/pulling, stooping, kneeling, crouching, crawling, and tasting or smelling.
- Must be able to move up to 175 pounds and frequently lift up to ten pounds.
- Must be comfortable working around kitchen equipment, machinery, chemicals, fire, gasses, and odors.
- May be exposed to extreme temperatures, including walk-in refrigerator/freezer and kitchen line.
- Must be able to work within a loud and noisy environment.