Front of House Restaurant Manager
Pizza Oven is a family-owned and operated establishment since 1956. We pride ourselves on employee and consumer appreciation and the highest quality food and services. Become a part of this excellent Stark County tradition!
The effective candidate for our Front of House Restaurant Manager will help maintain Pizza Oven's strict standards in product quality, customer service and cleanliness. We are looking for a Restaurant Manager to lead all aspects of our business in a fun, safe and professional manner. To be successful in this role, you’ll need management skills and experience in how restaurants operate.
Requirements/Expectations:
· Motivate our staff to provide excellent customer service.
· Ensure efficient restaurant operation
· Overseeing the dining room:
o Check-in with customers
o Balance seating capacity
· Deliver superior service and maximize customer satisfaction/respond efficiently to customer complaints
· Regularly review product quality
· Appraise staff performance, providing feedback to improve productivity
· Estimate future needs for goods, kitchen utensils and cleaning products
· Manage restaurant’s good image and suggest ways to improve it
· Help control operational costs and identify measures to cut waste
· Create reports on nightly and weekly sales
· Acute financial management skills (for nightly and weekly paperwork)
· Train new and current employees on proper customer service practices
· Implement policies and protocols that will maintain future restaurant operations
· Proven work experience as a Restaurant Manager, Hospitality Manager, or similar role (1 to 3 years of corporate experience)
· Food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
· Familiarity with POS Systems
· Strong leadership, motivational and people skills
· Lead by example and uplift our staff during busy moments in our fast-paced environment.
Ultimately, you will ensure our front of house runs smoothly and customers have pleasant dining experiences.
Salary is based on experience and will be discussed during the interview. Compensation: $35,000.00 - $50,000.00 per year. Medical, dental, vision, and voluntary life benefits are available. Two weeks paid vacation and 3 paid personal days.