Front of House Manager

KEO KU JANG LP

Parsippany, NJ
24 days ago

Full-time

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Skills

Catering Servicesunmatched
Communication Skillsunmatched
Corporate Policiesunmatched
Customer Experienceunmatched
Customer Support/Serviceunmatched
Delivery Drivingunmatched
Environmental Monitoringunmatched
Event Managementunmatched
Fast Foodunmatched
Food Deliveryunmatched
Food and Beverage Industryunmatched
Housekeeping/Cleaningunmatched
Interpersonal Skillsunmatched
Interviewing Skillsunmatched
Inventory Levelsunmatched
Leadershipunmatched
Operationsunmatched
Organizational Skillsunmatched
Point of Sale (POS) Systemsunmatched
Resolve Customer Issuesunmatched
Restaurantunmatched
Spanish Languageunmatched
Staff Trainingunmatched
Startupunmatched
Time Managementunmatched
Training/Teachingunmatched

Description

Benefits:

Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Paid time off

We are seeking a dedicated Front of House Manager to oversee the daily operations of Madmen Kitchen. A fit candidate will have a passion for the food industry, resilient leadership skills, and experience in managing front-of-house operations. Madmen Kitchen is a start-up elevated fast food restaurant that is set to open in early June. The hours of operation will be 2pm to 10:30pm (Tuesday-Thursday), 2pm to 1am (Friday and Saturday), and 12pm to 10:30pm (Sunday).

Responsibilities:
- Manage and lead the front-of-house staff: cashiers, bussers, and delivery drivers
- Ensure excellent customer service satisfaction
- Oversee orders in-person, online, by phone, and wait times
- Train new employees on service standards and company policies
- Coordinate with the kitchen staff to ensure timely food delivery
- Handle customer inquiries, comments, and complaints promptly and professionally
- Make sure to keep a clean and organized front of house environment - Monitor inventory levels for front-of-house supplies
- Collaborate with the back-of-house team to maintain a seamless customer experience

Experience:
- Previous experience in a hospitality management role
- Proficiency in LINGA POS or a similar point-of-sale system
- Strong leadership, communication, and interpersonal skills
- Knowledge of catering procedures and event planning
- Ability to train new staff members and conduct future interviews
- A basic background in the food industry

*A Food Safety Certification of 5 years is required for this position, if you do not have this the employer will pay and provide you with one.

*The application process will require a 2-interview process.

* The knowledge of how to speak and or understand basic Spanish is an advantage.

If you are a leader with a passion for hospitality, strong work ethic, and possess the necessary skills to fit in this role, Madmen Kitchen invites you to apply for the position of Front of House Manager.

Numbers & Facts

Location	Parsippany, NJ
Job Type	Full-time

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