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Front of House Manager

The Talent Shop

Staunton, VA

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JOB DETAILS
SKILLS
Budget Forecasting, Budgeting, Business Operations, Business Plan, Communication Skills, Establish Priorities, Food Safety, Hospitality and Tourism, Human Resources, Inventory Levels, Leadership, Negotiation Skills, Operations, Operations Management, Presentation/Verbal Skills, Profit & Loss, Regulations, Restaurant, Safety Process, Safety/Work Safety, Sales, Schedule Development, Team Lead/Manager, Team Player, Writing Skills
LOCATION
Staunton, VA
POSTED
30+ days ago
Our Company seeks an experienced Front of House Manager to aid the GM in coordinating, directing and planning everyday business and event operations. You will help create weekly schedules, ensure a positive work environment, help exceed Guest expectations, manage daily operations, build sales and events and help with human resource needs. A successful FOM will assist with all General Manager responsibilities.

Essential Functions: Our Restaurant Managers help oversee the daily operations of their location. The ideal candidate will have a strong operations management background and must possess strong communication skills, both verbal and written.
  • Must be able to delegate responsibilities, organize complex projects, and establish priorities consistent with the business objectives and philosophies.
  • Assist the General Manager with the development of front of the house supervisors and other departmental positions.
  • Supports the company’s commitment to local products, sustainable and responsible food practices.
  • Develops action steps to achieve budget goals and maintains expenses within forecasted budget.
  • Successfully builds relationships at all levels of the Team, Guests, and vendors.
  • Ensure every Guest leaves happy.
  • Builds an effective, engaged, and results achieving Team.Ensures that Team Members are performing their responsibilities effectively and takes pro-active action as needed.
  • Hire, train, and supervise Team Members to ensure Restaurant is continually staffed. Reduce turnover while not sacrificing quality for the Guest.
  • Projects and practices consistent ownership attributes, which provide a high level of Team & Guest service at all points of contact.
  • Prepare employee schedules within company guidelines.
  • Ensure all food safety procedures, company protocols, and sanitary regulations are strictly adhered to.
  • Maintain safe working conditions.
  • Follow company policies and procedures regarding the handling of cash, property, products, and equipment.
  • Develop and negotiate private dining and event contracts that contribute towards sales and profitability goals.
  • Audit inventory levels to ensure product availability, and order products as necessary.
  • Collaborate successfully with Team to meet all company objectives.
  • Maintain, update, and communicate information on communication board.
  • Maintain company standard for operational discounts.
  • Ensure safe and responsible alcohol service.
  • Maintain and support Brand Narrative and Culture Document.
  • Foster and support a culture of recognition for successful behavior.
  • Other responsibilities and duties as assigned.
General Requirements:
  • Strong passion for the hospitality industry and a desire to create unique and memorable dining experiences.
  • Knowledge of workplace safety procedures and protocols
  • Strong leadership and communication skills, able to lead and foster a Team oriented environment grounded by mutual respect.
  • Must be passionate about delivering an experience and demonstrate a continued willingness to learn new things that positively impact the organization.
  • Minimum of 3 years restaurant experience.

 

About the Company

T

The Talent Shop

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