Front of House Manager | Steakhouse Concept | Charlotte, NC

One Haus
  • Charlotte, North Carolina
    3 days ago

    Job Description

    Position: Front of House Manager

    Compensation: $75,000–$85,000 base salary

    Schedule: Full-time | Flexible schedule including evenings, weekends, and holidays

    Benefits: Competitive benefits package, 401k, PTO


    Role Summary:

    We are seeking an experienced and hospitality-driven Front of House Manager to lead daily restaurant operations and cultivate an exceptional guest experience. This role is responsible for guiding the front-of-house team, maintaining service standards, and supporting the overall financial and operational performance of the restaurant.


    The ideal candidate is a hands-on leader who thrives in a high-energy environment and understands that great hospitality starts with a strong, engaged team. This individual will play an active role on the floor while partnering with leadership and fellow team members to ensure a seamless and memorable guest experience.


    What you bring to the table:

    • Strong ability to lead front-of-house operations while maintaining an energetic, polished, and welcoming service environment
    • Experience hiring, onboarding, training, scheduling, coaching, and developing restaurant teams
    • Proven ability to create a positive and accountable team culture centered around hospitality and guest satisfaction
    • Hands-on floor presence with the ability to step into service roles and support the team as business needs require
    • Strong understanding of restaurant service standards, cleanliness, food quality, and sanitation
    • Experience managing cash handling, deposits, payroll processes, and other administrative responsibilities
    • Ability to monitor inventory, receiving, purchasing, and product levels to support operational efficiency
    • Experience identifying operational challenges, including waste and loss, and implementing solutions
    • Strong guest recovery skills with the ability to address concerns professionally and turn challenging experiences into positive ones
    • Ability to prepare schedules, reports, and other operational documentation with strong attention to detail
    • Collaborative approach to working with culinary and restaurant leadership on service, menu, and operational initiatives


    Why you’ll love working here:

    • Opportunity to join a restaurant group built around exceptional hospitality, memorable experiences, and culinary excellence
    • Leadership role with meaningful influence over team culture and day-to-day operations
    • Collaborative environment that values teamwork, accountability, and continuous improvement
    • Opportunity to grow alongside an expanding restaurant group
    • Culture centered around creating an engaging experience for both guests and employees


    Required Work Experience:

    • Previous management experience in a full-service restaurant environment
    • Demonstrated success leading and developing front-of-house teams
    • Strong understanding of restaurant operations, service standards, and guest relations
    • Experience with scheduling, inventory, cash handling, and administrative responsibilities
    • Ability to work effectively in a fast-paced, high-volume environment


    Preferred Work Experience:

    • Experience managing a polished or elevated full-service restaurant
    • Experience with restaurant financials, budgeting, and operational controls


    Personal Qualities:

    • Hospitality-first leader who genuinely enjoys taking care of people
    • Energetic, approachable, and confident on the floor
    • Collaborative and team-oriented with a strong sense of accountability
    • Calm and solutions-focused when navigating challenging situations
    • Organized, detail-oriented, and comfortable balancing multiple priorities
    • Passionate about creating memorable guest experiences and building a strong restaurant culture


    Numbers & Facts

    LocationCharlotte, North Carolina

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