Front of House Staff

New Village Arts Inc

Carlsbad, CA

JOB DETAILS
JOB TYPE
Part-time
SKILLS
Bartending, Beverages, Card Processing, Customer Support/Service, Housekeeping/Cleaning, Interpersonal Skills, Multitasking, Organizational Skills, Point of Sale (POS) Systems, Sales, Team Player, Telephone Skills, Theater
LOCATION
Carlsbad, CA
POSTED
30+ days ago

New Village Arts is looking for friendly, dependable, and audience-focused Front of House Staff to join our team. This role is cross-trained in Box Office and Bartending and is ideal for someone who enjoys customer service, live events, and working in a fast-paced, people-centered environment.

As a member of our front-of-house team, you will help welcome patrons, support ticketing and will call, serve beverages, assist with lobby flow, and contribute to a positive and memorable experience for our audiences.

What you'll do:

  • Provide excellent customer service to patrons in person and by phone
  • Sell and distribute tickets, assist with will call, and answer basic patron questions
  • Operate ticketing and point-of-sale systems accurately
  • Serve beer, wine, and other approved beverages in accordance with policy
  • Check IDs and support responsible alcohol service
  • Handle cash and card transactions accurately
  • Restock bar and front-of-house supplies
  • Keep lobby, bar, and audience-facing areas clean and organized
  • Assist with pre-show, intermission, and post-show operations
  • Communicate patron concerns or issues to the supervisor on duty

We're looking for someone who:

  • Has strong people skills and a customer service mindset
  • Is comfortable multitasking in a busy live event environment
  • Can learn systems and procedures quickly
  • Is responsible, punctual, and team-oriented
  • Is available to work evenings, weekends, and some holidays
  • Has prior experience in theatre, hospitality, concessions, bartending, box office, or guest service preferred
  • Can meet any required alcohol or food service compliance requirements for the role

This is a great opportunity for someone who enjoys live theatre, connecting with the public, and being part of a team that helps bring each performance to life.

 

About the Company

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New Village Arts Inc