At Chick-fil-A, the Front of House Team Member role is more than just a job—it’s an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain valuable life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience and ensuring every guest receives Chick-fil-A’s signature service and quality food.
Position Type:
- Full-time and part-time
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling—and we are closed on Sundays
- First-hand learning from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
Front of House Team Member Responsibilities:
- Greet every guest with a smile
- Create and maintain eye contact
- Speak enthusiastically and communicate clearly
- Make meaningful connections with guests
- Honor and encourage others to follow the restaurant’s vision and values
- Multitask quickly and thoroughly
- Be team-oriented, adaptable, and dependable, with a strong work ethic
- Work on your feet for several hours at a time
- Communicate effectively with guests and Team Members
- Follow Chick-fil-A policies, procedures, and dress-code standards
- Safely drive to deliver catering orders and transport necessary supplies to off-site events, as assigned
- Assist with loading, unloading, setting up, and organizing catering orders for deliveries and events
- Confirm catering orders are complete, accurate, and delivered on time while providing professional and courteous service
- Follow all traffic laws, safe-driving practices, delivery procedures, and food-safety standards while transporting orders
- Perform other duties as assigned
Qualifications and Requirements:
- Consistent and reliable
- Cheerful and positive attitude
- Enjoys serving and helping others
- Customer-service oriented
- Strong interpersonal and communication skills
- Detail-oriented
- Able to multitask
- Works well independently and in a team environment
- Willing and able to work a flexible schedule
- Able to lift and carry 20–30 pounds regularly
- Able to stand for extended periods
- Comfortable driving and navigating to delivery and event locations
- For Team Members assigned driving duties: a valid driver’s license, an acceptable driving record, and the ability to meet applicable insurance requirements
- Able to safely load, transport, and unload catering orders and event supplies
Most Chick-fil-A® restaurants are operated by independent franchised business owners who make their own employment decisions and are responsible for their own content and policies.
Work schedule
- Monday to Friday
- Holidays
- Day shift
- Night shift