At Chick-fil-A, the Front of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Front of House Team Members gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Position Type:
- Full-time
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
Front of House Team Member Responsibilities:
- Deliver excellent guest service by greeting guests, taking orders accurately, and ensuring a positive and welcoming experience
- Operate front counter, drive-thru, dining room, and other guest-facing stations according to Chick-fil-A standards
- Be knowledgeable of assignments for all front of house positions, including front counter, drive-thru order taking, cash handling, drinks station, bagging, and dining room care
- Maintain speed and accuracy while processing orders and handling transactions
- Keep all guest-facing areas clean, stocked, and organized, including the front counter, beverage stations, and dining room
- Stay up-to-date on menu items, promotions, and operational procedures to confidently answer guest questions
- Work safely around equipment and report any safety or maintenance concerns to Leadership
- Maintain personal development by completing in-house training and staying current on any updates or changes
- Complete all opening or closing tasks as assigned
- Adhere to Chick-fil-A standards, policies, and dress code at all times
- Other duties as assigned
Qualifications and Requirements:
- Consistent and reliable
- Cheerful and positive attitude
- Loves serving and helping others
- Customer service oriented
- Strong interpersonal skills
- Detail-oriented
- Able to multi-task
- Works well independently and in a team environment
- Be willing and able to work a flexible schedule
- Have the ability to lift and carry 20-40 lbs on a regular basis
- Have the ability to stand for long periods of time
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Work schedule
- 8 hour shift
- 10 hour shift
- 12 hour shift
Benefits
- Referral program
- Employee discount
- Paid training