Chick-fil-A logo

Front of House Team Member

Chick-fil-A
  • Kissimmee, Florida
    30+ days ago

    Job Description

    Chick-fil-A Front of House Team Member


    Are you excited to work in a positive, people-focused environment with a Leadership Team that cares about your success?


    Chick-fil-A Black Lake is looking for a Front of House Team Member to assist guests in various roles, including cashier, order taking, dining room attendant, and more. If you are reliable, friendly, eager to learn, and thrive in a fast-paced setting, this might be the perfect job for you!

     

    Organization Background

     

    Chick-fil-A Black Lake has been serving the Kissimmee community since 2001. We are passionate about exceeding our guests’ expectations and creating a great work environment for our Team Members. Our core values guide how our business operates on every shift. They are; Guests First, Integrity, Teamwork, Hustle and Stewardship. We strive to create a work environment where every Team Member is seen and feels like they belong. 


     

    In order to thrive in this business Guest Service Team Members must possess the following characteristics.

    ·      Reliability

    ·      Friendliness 

    ·      Willingness to learn

    ·      Positive attitude

    ·      Excited to work at a fast pace

     


    Why work at Chick-fil-A Black Lake

    • Sundays off- We’re closed on Sundays so you can have a day off to spend with family and friends!
    • Competitive wages- Along with a competitive paycheck, you will work in an environment where you will learn valuable business and people skills.
    • Scholarship opportunities- The Chick-fil-A Remarkable Futures Scholarship provides funding for community college, four-year universities, or trade schools.  
    • Healthcare plan options-Opportunity to participate in group health, vision and dental insurance.
    • Discounted meals- Our food is delicious and one of the perks of working here is free/discounted meals!  
    • Fun team environment- Work with others who are striving toward a common goal and make new friends!
    • Professional growth and development- Opportunities to grow into leadership positions.
    • Personal growth and development- Learn new skills that will help you, no matter where your future takes you!
    • Flexible schedules- We know you have a life outside of work. We gladly accommodate schedule requests to make sure you thrive at work and at school.

     

    Front of House Team Member Responsibilities

    • Use our CORE 4 model to serve guests: eye contact, smile, speak enthusiastically, say “my pleasure!”
    • Provide Second Mile Service, going above and beyond to ensure excellent customer service
    • Strive to build great relationships with co-workers, as all positions require teamwork
    • Take orders on registers, providing correct change and accurate orders to guests 
    • Quickly bag and deliver food with order accuracy
    • Maintain clean working environment
    • Maintain strict adherence to Food Safety procedures
    • Follow procedures to ensure Operational Excellence

     

    Front of House Team Member Requirements

    • Capable of working on your feet for 6-10 hours
    • Able to lift and manipulate at least 30 pounds overhead
    • Have reliable transportation
    • Possess strong verbal interpersonal communication and problem-solving skills 

     


    Part-Time and Full-Time positions available. Must be available to work Saturdays.


    Location: Chick-fil-A Black Lake Kissimmee. FL

    Work schedule

    • 8 hour shift
    • Day shift
    • Night shift

    Benefits

    • Flexible schedule
    • Employee discount
    • Paid training

    Numbers & Facts

    LocationKissimmee, Florida

    Skills

    • Business Servicesunmatched
    • Business Skillsunmatched
    • Change Requests/Ordersunmatched
    • Customer Support/Serviceunmatched
    • Dental Insuranceunmatched
    • Food Safetyunmatched
    • Fundingunmatched
    • Futuresunmatched
    • Health Planunmatched
    • Interpersonal Skillsunmatched
    • Leadershipunmatched
    • Lift/Move 30 Poundsunmatched
    • Maintain Complianceunmatched
    • Operations Processesunmatched
    • Order Processingunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Procedure Implementationunmatched
    • Safety Processunmatched
    • Scholarshipunmatched
    • Stewardshipunmatched
    • Team Playerunmatched
    • Vision Planunmatched

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