Front of House Team Member - Part-Time

Front of House Team Member - Part-Time | Naples |...

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• Chick-fil-A Careers
• Naples
• Front of House Team Member - Part-Time

Front of House Team Member - Part-Time

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Full-timePart-time

$15.00 - 17.00 per hour

Part-Time candidates need to be able to commit to working at least 15 hours per week. This location only hires 16+.

About Chick-fil-A City Gate

At Chick-fil-A City Gate, we are passionate about building a culture of excellence, developing extraordinary leaders, and serving our team, guests, and community with genuine care. As a locally owned and operated Chick-fil-A restaurant, we are committed to equipping leaders and team members to grow both personally and professionally.

Our core values guide everything we do:

• Serve - our team, community, and guests with genuine care.
• Develop - ourselves, our teams, and our business for lasting impact.
• Inspire - excellence, growth, and purpose in everything we do.

We're not just building a restaurant - we're building a team that cares deeply about people and pursues excellence in all they do.

As a locally owned and operated restaurant, we are committed to fostering a culture of excellence and exceptional hospitality. Our goal is to build a team of caring, capable individuals who bring joy to our guests and community every day.

Position Summary

The Front of House (FOH) Team Member plays a vital role in creating a welcoming and efficient experience for every guest. Whether greeting guests at the front counter, serving meals in the dining room, or ensuring our drive-thru runs smoothly, FOH Team Members are the face of Chick-fil-A City Gate. This role is ideal for individuals who are guest-focused, energetic, and committed to delivering service with a smile.

Key Responsibilities

Guest Experience & Service

• Provide a warm, genuine greeting to every guest and serve with care.
• Execute Chick-fil-A's "Core 4" hospitality behaviors: Create Eye Contact, Share a Smile, Speak Enthusiastically, and Stay Connected.
• Take guest orders accurately and efficiently at the counter or drive-thru.
• Deliver food promptly, ensuring orders are complete, accurate, and presented neatly.
• Anticipate guest needs and go the extra mile to create memorable experiences.

Operational Excellence

• Follow all food safety, cleanliness, and health department standards.
• Maintain dining room, restrooms, patios, and front counter areas to Chick-fil-A standards.
• Assist with stocking, organizing, and restocking supplies as needed.
• Support smooth drive-thru operations, including taking orders on iPOS, assembling beverages, and ensuring timely delivery.
• Handle guest concerns with professionalism and a solutions-focused attitude.

Team & Culture

• Contribute to a positive, team-oriented environment by encouraging and supporting others.
• Communicate clearly and respectfully with team members and leaders.
• Follow all uniform, appearance, and punctuality expectations.
• Uphold Chick-fil-A's culture of honor, dignity, and respect toward all guests and team members.
• Candidate must also demonstrate a team-first mindset by willingly supporting additional responsibilities as needed to ensure an exceptional guest and team member experience.

Qualifications

• A genuine desire to serve and care for others.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced, high-energy environment.
• Must be able to safely lift up to 50 lbs and stand for extended periods.
• Dependable, punctual, and able to work independently or on a team.
• Willingness to learn and take on new challenges.
• Availability for various shifts including mornings, evenings, and weekends.

Preferred Experience (Not Required):

• Previous experience in hospitality, retail, or food service.
• Familiarity with Chick-fil-A standards and culture.

Benefits & Perks

• Competitive Pay based on experience and availability.
• Paid Time Off Benefit for Full Time Members
• Monthly Contribution toward health, vision & dental insurance for full-time employees.
• Free Virtual Health Care Benefit for all team members.
• Daily Meal Allowance during scheduled shifts.
• Scholarship Opportunities through Chick-fil-A Remarkable Futures.
• Referral Bonus Program for qualified hires.
• Uniforms Provided (two sets for full-time, one set for part-time).
• Closed on Sundays - time for rest, family, and community.
• Opportunities for growth and leadership development within the restaurant.

Our Commitment

At Chick-fil-A City Gate, we believe every guest deserves a remarkable experience and every team member deserves an environment where they can grow, feel valued, and make a difference. Join a team that's passionate about serving with excellence, developing people, and inspiring purpose every day.

Work schedule

• 8 hour shift
• 10 hour shift
• Weekend availability
• Monday to Friday
• Holidays
• Day shift
• Night shift

Benefits

• Flexible schedule
• Health insurance
• Dental insurance
• Vision insurance
• Employee discount
• Paid training

Chick-fil-A - Naples

3820 City Gate Dr, Naples, FL, 34117

Apply

This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

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