Front of House Team Member

Why This Role Is Meaningful: 

The Front of House Team Member role at Chick-fil-A is not just a job but an opportunity. Work directly with an independent Owner/Operator while gaining life and leadership experience. Front of House Team Members help create an excellent experience by serving guests with warm & welcoming hospitality. Help us become the premiere place to work in Downtown Phoenix by applying today! 

What We Offer: 

• No Sundays ever!
• Multiple advancement opportunities and intentional growth to help you reach professional goals.
• A fun work environment – refer your friends to work with you! 
• Located walking distance from ASU Downtown Campus and a short drive from GCU
• Free Chick-fil-A food on breaks.
• Scholarship and educational assistance opportunities. 
• Learning first-hand from an experienced Operator and great Restaurant Leaders!
• Competitive pay.
• No work experience required. Start your first job with us!

Front of House Team Member Responsibilities:

• Arrive to work on time and follow all Chick-fil-A rules and dress codes. 
• Make connections with guests.
• Be team-oriented, adaptable, dependable.
• Work with a sense of urgency. 
• Learn menu and assignments for all front of house stations, including dining room and restroom cleaning procedures, register, IPOS, desserts, etc.
• Keep the front of house (including parking lot, dining room, restroom, patio, drive-thru) clean, organized, and stocked.
• Complete opening and closing tasks as assigned – and other duties as assigned. 
• Learn and stay up to date on menu items, procedures, and training.
• Follow Leadership direction, report maintenance issues to leaders, and be a team player!
• Uphold company vision, mission & values.

Qualifications & Requirements:

• Great every guest by making eye contact, sharing a smile, speaking clearly with a friendly tone and always saying “My Pleasure!” 
• Reliable, positive, and team-oriented.
• Motivated to learn, grow, and serve others.
• Customer-focused with strong people and communication skills.
• Pays attention to detail, tells the truth, values excellence. 
• Works with a sense of urgency.
• Flexible availability.
• Able to stand for long periods and lift/carry items as needed.
• Desire for ongoing training/education.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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